San Rafael Moving Companies 2024

Graf is dependable and professional! I have used them for every one of my moves over the past 15 years. Great company and they will help me on my next!

Great job by Eric, David, & Victor. Brutal move, tons of heavy boxes with books and magazines to a second floor on a hot day and they kept up a great attitude. You can tell they enjoy working together. Thanks, guys!

I really wanted to like this company and be able to refer friends to them. They had a lot of great reviews and they were only a mile away from my house. They came recommended by a good friend who had used them 4 times a few years ago so I went with them because of that. However, it became apparent the day after the move there was something not right about the day. It was a very stressful move to begin with and the men who showed up seemed good to go. After being charged $450 more than their original estimate and giving the lead mover $120 in cash tips plus $50 in food, a $40 bottle of tequila, and a 45" flat screen tv, we realized $140 in cash was missing from my mother's wallet. The lead mover didn't act gracious at all upon receiving the tip and barely even acknowledged it. It was all so strange. He kept saying he was giving me a deal because he didn't charge me for a few [already used] boxes or the extra 5 minutes that they weren't still working anyway. I called the owner of the company the next day when we realized the cash was missing. She insisted they had never received any complaint of theft. I thought that was obvious since those men wouldn't be working for them anymore if they had. It felt awful to tell her that $140 was missing from my mother's wallet but we were 100% certain there was no other possible explanation. She said she would question them and get back to me. Do you really think any of them would admit stealing the cash????? Knowing they would lose their job? And now I am at risk as they all know where I live. I also brought up how much more it cost than was originally quoted. I was promised at 5% discount in my original conversation even if I didn't use cash. They didn't honor that when I paid by check. So it cost $1450 plus an extra $350 in tips and stolen cash to move 2 miles away. 2 miles away! I should have rented a U-Haul and used friends but I am disabled and tired of asking for help. I would have saved over $1000 and my mother would have had enough cash to help pay the cleaners the next day. A week later I have heard nothing nor do I think I will. I won't be referring anyone to them and hope they realize there is a thief in their company who may have been getting away with it for a long time. It would have been professional to compensate me the $140 that was stolen or even an apology that I had this kind of experience. Nothing. Hopefully I won't have to move for a long time but if I do I won't be using Ahmed's company again. Update: The owner finally responded after I posted this review. She apologized for dropping the ball. She sent a check for $140 even though it was clear they didn't believe their workers stole the cash. And having no way to actually prove it there is nothing more we could do. Honestly if someone had an experience like this of my company I would have refunded them at least 50% if not a full refund but everyone runs their businesses their own ways. I know they are not hurting for cash or business, but I sure am as a struggling, single, self-employed mom here in Marin and was hoping they would honor at the very least the 5% discount I was promised initially. Lesson learned.

great experience helping me move my elderly mother-in-law (no easy task). they helped pack, move, and unpack. did an excellent job and nothing was damaged. highly recommended.