A-1 Freeman Relocation, Inc.

I received three in-house walk-through moving company bids for a nearly two thousand mile cross country move. North American Van Lines via A-1 Freeman were chosen based on both price and an excellent interaction with Move Consultant Bill Brock. He did a great job answering all of my questions and providing useful advice. It was clear that Bill is a seasoned professional that understands the business inside and out. He offered to have free slightly used moving boxes (along with tape and packing paper) delivered ahead of time, which saved me several hundred dollars. Bill's estimate of the number and size of boxes needed was spot on, and the calculated weight of 14,000 pounds of cargo was incredibly accurate (truck driver said actual weight was 13,860 pounds). The responsiveness and customer service provided by Bill was outstanding. The next phase involved the Move Coordinator Mike Byerley, who called before, during, and after the move to check on how things were going. Mike is also a long term moving professional with great communication skills and follow through. The last stage of the move involved the Driver Luis Gomez and his movers (loading and unloading crews). They were prompt, courteous, respectful, and efficient, making the moving process on both ends easy and effective. Moving is a team effort and Bill, Mike, and Luis delivered with performance and results.

I could not have asked for a better mover team. Anthony and Arthur are top-notch. Extremely impressed with the precision of packing and the care taken in the process.

The Gentleman that pack and moved us were very nice, professional, never got frustrated and were easy to work with. I would use them again and you should too.

Very professional! Would definitely recommend

I received great customer service from the first phone call until the final item was moved. The moving crew was punctual, personable, took great care with the items, and worked great together.