A-Class Student Movers LLC

Simply the WORST I have ever seen. Lazy, whining, rude, slow kids who appeared to be either on drugs, mentally disabled or both. No pride in their work and no care for anyone’s personal property. Will sloppily pick up your stuff, drop it, slam it, bang it into walls and ceilings, all the while complaining like 6 year olds and taking multiple “breaks”. I ended up taking several pieces from them and asking them to leave early. In the end I was just happy that they didn’t burn my place down. I sincerely cannot imagine worse movers. This is the first google review I have ever written but I felt a moral obligation to my fellow consumers.

Please read our warning very carefully. Do not use A Class Student movers company for any reason at all. From start to end it was a complete nightmare and thinking about it now still makes me sick. My family and I relocated from LA January 10, 2018. Rachel who contacted us for the move, at first seemed very accommodating and even offered a "promotional rate " that was till we signed the contract and paid the deposit. If we had a question she wouldn't answer it she would sternly say, "READ YOUR CONTRACT". When we called to see why the truck was running late she said she didn't know. "READ the contract". The truck showed up three hours late, and we missed our ferry, and had to reschedule to take the next one and pay for it AGAIN. The movers started loading the truck but we had to leave, allowing our father to oversee the rest of the move. We eventually got to our ferry only to get a call saying there was an additional 350 feet of space that wasn't in the original quote and it would be $950.00 dollars extra! How could we deny it we aren't there to see it. Rachel then calls demanding payment otherwise they would take our stuff and auction it off. Startled and shocked we paid the $950.00. The next day we waited for our delivery as promised, next day delivery since it was only about 240 miles away. It was nearly 11 am. We called to see the status of everything we owned. No one was answering the business phone, we tried several more times and finally someone answered saying Rachel was busy and would call us after lunch. We waited and waited. No call, so we called her again got her voicemail left a message and then 3 more messages. She didn't call us back till 4 pm saying it wouldn't be delivered today and that our staff was in their warehouse unloaded AND WOULD BE SENT SUNDAY. She specifically said it would be delivered the next day and now all the sudden our things are in a warehouse for an additional 5 days. I was crying, begging her to hold up to her word and she said, "READ YOUR CONTRACT" and hung up. We collected our thoughts and called her the next day saying we would rent a truck and pick up our things from the warehouse, she said, "I NEVER SAID THEY WERE IN A WAREHOUSE. YOU CANNOT GET THEM. We are in possession of them". So we asked again where our stuff was she responded with, "I don't know. It will be there Sunday". She couldn't stick to one story and again we begged her explaining we had two small children and that I was 3 months pregnant. She said she didn't care, and that because we called her too many times "things can happen and now we'd never see our stuff again" and hung up again. Completely beside myself. We called a lawyer because it seemed they were never going to give us our things, and never actually planned it. Everything we had for our children, all our memories completely being held by someone else. With the lawyer's assistance we learned they had two company names. They switched over due to all the bad reviews, the owner had a slew of lawsuits against them the owners are career are crooks that steal what they can and only deliver what they can't auction off. Sometimes people don't see any of their things for months. Our lawyer left them a voicemail and suddenly Rachel called back apologizing and said our things would be delivered the next day between 4-8 pm. Our lawyer advised us to go through each box and to not sign anything till completely satisfied. So we were ready and slept as good as we could on the blow up mattress that we were forced to buy just to get a little sleep. Finally Saturday arrives (Saturday January 12, 2018) as of 8 am our things have not been dispatched for delivery. So we called and Rachel said, "Well I didn't guarantee a time but it will be there". They finally showed up at 5:05 pm. Mr. ** requested an extra 1,000 to complete the delivery, when we said, "We already paid" he called the owner who VERY RUDELY said, "Don't play with me. You already agreed". Bad People, Bad Reputation, and worst move ever!

Took forever. They guys that moved my stuff were very nice. My old apartment was difficult. I get that. Now, 4 days later they call saying they lost the cashiers check they were given!!! A lot of money was spent. The guy who called admitted it was given to them. A photo was sent to him. Cashiers checks take money DIRECTLY OUT OF YOUR ACCOUNT!!!! Now they want more money. I don’t think so.