189 W Victoria Long Beach, CA 90805 USA
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I have recently moved from Seal Beach, CA to Seattle, WA. Ace Relocation Systems provided great service. Their people were professional, diligent, gentle with all my belongings. They were right on time, efficient, and courteous. Larry also recommended a car shipper, and the car was moved promptly, with professional service rendered. Ace Relocation also helped me with packing materials - I have picked them up for free, and the Ace employee was very helpful in selecting and loading all the right boxes, tape, and paper I needed. The move went smoothly, which is a rare thing in that industry. This is an exceptional company, I highly recommend it.
I used Ace Relocation for a cross country move from Washington, DC to Los Angeles and would highly recommend them. Robyn, my moving consultant in DC, came to my house and gave me a very thorough quote and made some suggestions for how to keep costs down. In the end, I had them pick up my stuff in DC, store it in Maryland for a couple of months and then bring it out to me in LA, and everything worked perfectly. The movers in both DC and LA arrived on time and were incredibly fast. Everything was accounted for in LA and nothing was damaged in the move. I highly recommend Ace to anyone looking for long distance or local moves. The whole process of moving with them was straightforward, and their customer service is excellent every step of the way.
We did an interstate move from Los Angeles to Boston. We decided to hire a moving company rather than haul the stuff ourselves. I was very concerned about the delivery people not showing up on the promised day, not showing up at the destination until later than promised, getting stuff lost or broken, and especially having my stuff be hostage while they think up more charges. After lots of research, and having people come to my house for estimates, I went with Ace Relocation, which represented Atlas. None of my fears happened. The whole process was excellent, and there were no surprises. Ace was actually more expensive than others, but that's because the others low-balled the weight (which would've led to surprise charges). Ace estimated the weight pretty accurately, and when we came in under the weight, we weren't charged as much as the quote. Also, Atlas had over 2,800 trucks (according to the Department of Transportation website) which seriously increased the chances of on-time arrival and delivery. One company that gave a much lower quote (they low-balled the weight) had four trucks for interstate travel, which means there was no way I would get my stuff picked up and delivered as promised. At the destination, the delivery men couldn't park very close and had to walk about 250 feet to get to the elevator from the truck. I didn't hear a single complaint (they kept saying that's their job) and everything went very smoothly. Overall, we are very happy with their service, and it was totally worth the money to have them move our stuff rather than doing it ourselves.