25900 us highway 281 San Antonio, TX 78258 USA
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We had a wonderful experience, great guys who took great care moving us into our brand new home. They padded and wrapped all of our furniture, everything was done quickly and efficiently. The guys were super helpful and friendly, would definitely use them for all of future moves. Great company, made our move super easy and stress free! Thank you guys!!!!
Jimmy and his team did an outstanding job handling our move. We had multiple houses involved and his team was very thorough and diligent in securing all of our possessions. The guys on our job were awesome! Very personable and really good at what they do. I would highly recommend Advanced Moving Company the next time you're needing to move. You'll be glad you did!!
If you want to spend your money to hire them to move your household goods, plus pay out-of-pocket for damages and missing items of which they are responsible…then, hire Advanced Moving Company. They are unethical, irresponsible, unaccountable, thieves, and completely dishonest. Jimmy Williams is a liar and a complete scammer. Spent $3200 for a two-part move. It rained the day of move-out from storage to final destination…rained outside and inside the truck. Living room furniture, mattress and box spring, food items, photo albums, and other memorabilia completely saturated upon delivery; multiple fragile items crushed, one box missing (loaded, but not delivered), and an automotive repair appliance missing (loaded, but not delivered). I wish that I could attach the mess of photos from the damages to this review. Josh took the same photos that I have, plus I attached all of the photos to the claim (the claim for the items of which, Jimmy Williams deem as claimable…the missing box is not claimable, “because they did not pack the box”; the auto-repair appliance is not claimable, “because they did not pack the box” (but, they did remove them from the house and load them onto the truck; CRAZY). This job ended on August 12th, 2018; submitted the claim on the 13th. Jimmy Williams has done nothing but lied and dodged…it has gone from, he has never seen the claim (till I sent him a picture of the text with him acknowledging that he did, from the original date of submission) to, he is waiting to hear back from “his claim adjuster”. Mind you, I have not heard one breath from Jimmy Williams or anyone else from this moving company since mid-September 2018 – HAS NOT responded to text messages, phone calls, voicemail messages, or emails (of which every email of which he previously provided to me, is now coming back “no longer valid”). Yes, the movers are well mannered and appear to be cautious with your furniture, but they need to be supervised. I have not read one review of which this company has EVER acknowledged or taken responsibility for anything of which they have damaged. However, I have read a bunch of weightless-comebacks and unaccountable excuses from them that MIRROR my experience. NOT A DIME, NOT A WORD, THE ABSOLUTE WORST MOVING-COMPANY EXPERIENCE, EVER. JIMMY LIES, AND JOSH TELLS LIES TO COVER FOR JIMMY, OR CHANGES THE STORY AFTER GETTINGS INSTRUCTIONS FROM JIMMY. DO NOT USE ADVANCE MOVING COMPANY. I GOT HUSTLED. ZERO STARS! TO YOUR RESPONSE, BELOW: You are a complete LIAR, w/FALSE PRETENSE. Is it you respond when exposed? Who is replying? Your unprofessional-existence did not have the guts to utter this reply during the last exchange in Sep '18, 5 months ago; completely changed the narrative. Your reply sounds near-verbatim to ALL of your other replies to complaints for items of which you are more than likely responsible. The water-damage was NOT a result of moving in the rain, but caused directly by your DEFECTIVE EQUIPMENT. Your team stopped working during the torrential down-pours till it stopped enough to work. Only the items at the front of the truck were SATURATED. Are you that STUPID to come up with that narrative? Josh and Zack were in conversation discussing how he [Josh] had informed you on multiple occasions that the truck was leaking at the front of the back; then, the story changed after he informed you of the amount of water damage to, "Jimmy apologizes, because he didn't know the truck was leaking."; then, you later noted that one of your drivers had hit something to cause the leak, and you were getting it fixed. The storage unit was the same as you left it, A MESS. This was an initial complaint, w/photos, to you on Aug 8th (pics, attached). I know exactly what I signed; had already resorted that I would recoup, minimal, in comparison to what YOU deemed claimable versus the actual damages. $.60/lb. should pay for something, right? On Aug 13th, you stated, "All of these damages are very easily fixed." Fact is, you never planned to pay for any of the damages of which all YOU ARE RESPONSIBLE. A TOTAL CROOK!