Affiliated Van Lines Of Lawton OK, Inc.

We are military and this was set up through the military so we were not able to choose the moving company but if we had the opportunity to we would not choose this one. They were a day and 2 hours late to come pick up our shipment. We were told the day they were originally supposed to come that they would come in the afternoon but they called later in the evening saying they couldn’t come due to a scattered thunderstorm and had sent their crew home. Then they told us we would be a morning pick up the next day between 7-730am which also did not happen. They came two hours later after we called several times. They also were told to pick up another load before ours which I was told that ours was first. The customer service with this company is horrible and so is the communication. I do not highly suggest this company to anyone! Save your money and look else where!

This is my first review ever. I am taking the time to write this review because of the horrible experience I had with this company. My house hold goods were scheduled to be picked up on a tuesday, when the truck arrived they told me that they went over weight on the previous move and did not have enough room on the truck for our stuff. This meant we would have to do an overflow shipment. That wasnt too big of a deal to me. Affiliated said that they would be by the pick up the overflow at around 1pm. After waiting and numerous calls, 2 men showed up at 9pm. It was so late, that all they did was an inventory. They insured us that someone would be by firsy thing in the morning. Well, they didnt show up until about 1130 and thats where the real problems started. The two individuals who showed up to load our last 2k lbs of mostly furtinure, took about 6 hours to do so. They were also extremely unprofessional. They fought and cursed at each other the whole time, and at one point were yelling at each other in our front yard. The driver, when taking apart our desk was beating on it and broke it so bad that we cant put it together anymore. When our overflow shipment arrived. Our driver told us that the forklift operater in his fascility told him that when he offloaded the crated from the truck coming from affiliated, they were so badly broken, that they had to put our furniture from one of the three crates on pallets. The driver that picked the three crates from affiliated also said that he got the crates from affiliated badly damaged and he had the documentation to prove it. When opening the 3rd crate all of our stuff looked like it had been thrown into the container. Litteraly thrown on top of each other. Our 800 dollar rowing machine, our lawn mower was put in sideways so that oil drained into the carb, our 300 dollar blackstone grill was badly bent. How can any moving company allow a crate to be packed like this. Avoid at all costs. This was a military move, so I cant pick. However, I will be making a formal complaint.

Pardon my lack of enthusiasm here. This agency wants to get a $10 000.00 job done for $50.00, and it shows. Cheapskate, on everything they do. I’ve been on the receiving end of that. I suspect an intellectual deficiency in management, but I have not had the privilege of speaking to one of these privileged souls. Maybe a visit by United van Lines Corporate would help to get things straight,.........no? There’s a Globglogabgalab lurking. Welcome to Lawton, Oklahoma.