All My Sons Moving & Storage Cleveland, Inc

Had one day to move. They called me day of and said they would be late but could do the move. I arranged a backup just in case. Backup wouldn’t be able to move everything so I called just to confirm that All My Sons could make it. They guaranteed they’d be there. It was getting late, again they said they’d be there. I asked what time. He looked at the schedule and sighed. I asked point blank yes or no he said no they won’t make it today. I said it would have been nice to know this morning since I wasted half the day sitting around. Dispatcher yelled at me and hung up. Heed the advice of the other reviews this is a very common experience with them. My backup mover said he gets calls all the time from people they have left hanging. They also are afraid of confrontation and will not tell the truth. When they realize that they have screwed you over they just yell and hang up. Absolutely awful company. Also, please do not leave some polite response from your customer service here. You have shown your true colors and hopefully anybody reading this will see through your fake politeness. My experience with this company has given a one star review new meaning. I will reserve this rating for the worst of the worst. Which is All My Sons moving.

All My Son's Moving and Storage in Las Vegas will damage your furnishings. Warning warning! Do Not hire this company. Claims department will not pay for or reimburse you for broken items by their sloppy untrained movers. Lots of complaints online. They scrub Google reviews. Do your research there of thousands of complaints nationwide, TV stories, and horrible experiences with this company. File small claims action for any positive outcome. Update: Typical automated response from All my Sons "Owner". This nightmare has been going on for months. They have no intention of rectifying the thousands of dollars in damage they have done to my belongings.

On 09/25/19 I talked to Greg Blot about hiring All My Sons for a move on 09/28/19 from Akron to Madison. I was given a price of $800 and Greg told me that included two hours of drive time, 10% fuel cost and it would take about half hour per room. I agreed to the estimate that he gave me and working in sales I knew it was an estimate and budgeted more Come 09/28/19 I get a call from Greg that they can’t come out to do the move because of employee’s issues. Saturday was the only day that I had to move My Wife, My 2yr and my newborn daughter. We had everything packed and ready to go and was not in a position to unpack and stay where we were. I had to rush out and rent a moving truck from a different company for the day and move half my house myself. I was charged a over $300 for the moving truck and I couldn’t move the overly large stuff myself so I had no choice but to call Greg back use them for a Monday move which he gave me $200 off my move. 09/30/19 I took half day off work to watch the kids so my wife drive little over an hour drive from Madison to Akron and be there by 8. Plenty of time for the window of 8 -9:30. At 9:50, almost a full half hour late they showed up. They loaded everything up somewhat slow and they took the time to collect the items that we didn’t want for themselves. Personal I don’t care about that its trash the issue comes is that I wasn’t paying them to pick up trash I was paying them to move the house. As they where moving I had to have my wife talk to them about the BOL, they added charges to it, such as mattress bags which they took the charges off. Once they finally moved everything and get to Madison, they said we own them over $1200 which is well over the estimate that I was given by Greg. My wife tried to talk to Greg on the phone but he was rude and was yelling at her. I got on the phone with him, to talk to him and let him know that wasn’t the price I was given and his responds was that I was given an estimate and not a real cost. He rushed me off the phone to talk to the owner of that branch to come up with a solution Greg never called me back and I called them back and talked to the owner. We agreed to have them put everything but a few large item in the garage and we would pay the rest of what was owed later. After they finally finish my wife texts me telling me that they have left and shows my pictures of the garage, which I have included in this review. They literally threw all of my stuff in the garage all while breaking items. I know this because they managed to keep my 2-year old’s toys upfront where I can get to them and they broke the wheels off of his plastic shopping cart and they broke his little tricycle. I reached out to Greg and he said he will start a claim and that was the last time I heard from him or the owner. I also asked Greg for an updated BOL but have yet to receive one, per their agreement they charge on 15 minutes time frames and their start time was 9:45 even though they got there after that. They ended at about 4:10 but on the BOL it says 4:45 which is also false. I reached out to their customer service rep, Corena Edens since she was the one who was handled the other four bad reviews from the same weekend to give her a chance to make it right before I posted my review. I talked to her on 10/01/19 and scheduled a call to talk to her on 10/02/19. I had a nice talk with her and she wanted to talk to the regional manager that was over this branch and then call me back with a solution the next day 10/03/19. She said she wanted to take care of the moving portion first and after that we will work on the mess that they left in my garage that is all of my stuff. It is now 5:00 my time and I still haven’t heard anything back from her which seems to be on par with this company. I am not going to tell you not to go with this company but if I had to redo everything I wouldn’t go with All my Son’s, I would either find two friends with a truck to help me move or I would rent another moving truck and do it myself.