All My Sons of Murfreesboro LLC

Sent movers without experience or muscle. I was helping them which defeated the purpose of us hiring movers in the first place. They went 3 hours over our 2 hour quote even though everything was packed in boxes and broken down. Dropped a brand new computer desk and broke our washing machine. We called while this was happening and got a nasty attitude from the folks on the phone. It’s been over 2 weeks and we still haven’t heard anything about our damage claim and have yet to receive a simple apology. I wouldn’t recommend them to move my enemies.

Our experience was great. The guys were extremely professional, hard-working, well-mannered, diligent, and much more. I could go on and on about how great the guys were. They made the move extremely easy and stress-free. If I have to make any more moves or anyone else needs movers I strongly recommend!!! Great job Allen, Keaton, and Paul; you all’s service was greatly appreciated.

My experience with this company was nothing but negative. My girlfriend and I are moving in together and both scheduled moves with this company at which point we were charged two different deposit amounts. This error was a sign of things to come. Movers were scheduled to arrive at my girlfriends house between 12-3:00 PM when we had heard from no one at 3:55 PM we called and were told a driver will call us shortly.....at 6:00 PM we had still not heard from the driver. When I called again and spoke to Christi who was very rude I was told after having to ask very specific questions that the movers would not be arriving until at least 8:00 PM. We I expressed my dissatisfaction with this Chris said she was sending three guys instead of the originally scheduled two. I explained that moving at 8:00 PM was absurd she said “sir we start moves at 10 PM.” I asked given the circumstance and lack of response could we be given a discount of one hour for free? To which Christi said “ I am not discounting the 6 other moves I did today. In response I said “Christi it is not about the money” Christi in return said, “Well apparently it is”. My girlfriend and I canceled both our moves with All My Sons. Please don’t use them. I understand moving is unpredictable, but customer service and being kind is not.

All My Sons Murfreesboro did an excellent job moving us into our first home. They were on time, communicative and just overall nice gentlemen. The owner gave me a discount on gas and a coupon! I have a piano and a very heavy marble top dresser that they handled with the upmost care. I will be recommending them to anyone who needs movers.

At first everything seemed fine- I was given a quote and told there were no hidden charges. Turns out, there are definitely hidden charges, to the tune of around $200, and it was like pulling teeth to get an explanation. What I thought was going to take a few hours moving items turned into 8. The guys were nice and worked hard, but reeked of alcohol in the morning. Also was told that we'd be contacted regarding the large dents in the wall from moving a piece down the stairs- nothing. Customer service after payment is horrible.