Als Moving Services, El Paso TX

Nice family owned business

Ridiculous and unethical. Beware of deposits or changes, they KEEP your money! Do NOT recommend.

They lost a customer because they DO NOT take credit cards unless you're spending over $2500. We do not carry a check book or over $400 in cash. Yes we could of gone to an ATM, but we had a flight to catch. This is very important information that you should let your potential customers know from the start. Al was very responsive and informative about everything which is why we were going to hire them for our move. Upset that something like this kept us from doing so.

I have used there service for about 17 years I have been vary satisfied and they have always gone up and beyond what I have payed for. Thank you Mike for always being professional

If I could give this company zero Stars that's exactly what it would be! No one should hire this moving company. My parents hired them to move themand store their belongings in their storage until they got settled in their new place. It took a few months longer than expected and when they received their belongings they were missing most of their high-end items worth several thousands of dollars. When my mother called to let them know that there were some items missing from their belongings, the owner Al got very defensive with her and immediately asked her if she was accusing him of them stealing her belongings. She never called and said anybody had stolen anything from her she was slightly telling him that there were items missing. He told her that every single item that was taken during the first move from her house was put in the storage and wasn't moved again until they moved them again to her new home. He said no one had access to the storage during those months that they were there and did not try in any way to figure out what happened with those items or even have the decency to tell her he would check into it. So basically he told her she was out of luck. So please tell me where did these items go that equals out to well over $15,000? And please tell me why nothing was even looked into on why these items were missing? This is a very unprofessional company and owner who should not be hired because you might just be missing some of your belongings.