Apollo Moving & Storage, New Castle PA

3 stars for great communication prior to booking-friendly and quick responses (from the manager), great price, and the 2 guys that came completed the job quickly. Also, when I discovered they took my bolts to put my table together with them, after I emailed the manager the guys drove an hour to my new place to give them back to me. Lose 2 stars because the men were not very polite, didn't wash their hands after using the washroom (especially nowadays!!) and then touched all my belongings, left stuff behind at the house without telling me it didn't fit in the truck (including a small 2x2 table top apparently??) until I had already arrived at the new place, and rolled my wooden table without wrapping it resulting in scratches and chips.

First, the good. they worked hard, and were generally respectful. the bad. they moved on Father's Day. which in and of itself seems good, but there was disagreement as to whether or not the day before was open, so they "defaulted" to that Sunday. they seemed in a hurry. on the one hand, it does save a little bit of money (though I did tip very generously, anyway), but on the other: 1) there was a smallish couch they said could not be moved upstairs, and it easily was able to after the fact (had to buy my neighbor a dinner to do help me). each of the bed screws were 3 revolutions too loose, and after a couple of days of noticing the bed move, we had to removed mattress and tighten. at one point, a neighbor had to get his car out, and the moving van had to be moved, and the head guy kind of took it out on me (something to the effect of semi sarcastically saying "how often is this going to happen"). he was just venting, but nonetheless it was not professional. finally, I was told 4 big strong men were going to be there, and one was at most 150 pounds. please if you are going to tell me that there will be no issue moving heavy stuff because everyone will be big, please deliver on that statement. it was minor in the scheme of things.. again, they worked hard and were generally respectful, but ..... never again...

The entire New Castle base crew was great. Glenn did a super job of estimating our load as well as explaining costs, pick and delivery details. Lenard was very patient and understanding with our change of pickup dates. Our pickup crew, James, Michael and Mitchell were efficient, careful and strong! The entire team was excellent. I would recommend them for any kind of move.

We moved 600 miles away and had a house full of belongings as well as a well stocked garage of wood working tools and equipment. They even took our golf cart and zero turn lawn mower. They got it all on the truck and delivered it 3 days later right on time. The men were courteous and hard working being careful of our belongings. loading and unloading.

Glenn was in charge of our move with Apollo Moving both times. He was so professional and helpful. We had a time contstraint and Glenn kindly accommodated us. We have a big family, and making everyone happy can be difficult. Glenn set the tone with being punctual, careful with our furniture and most cheerful! His attitude was greatly appreciated in what could otherwise be a very stressful event. We are repeat customers and will use Apollo again when the time comes. I highly recommended Apollo Moving. Glenn is the best! This company is a good blend of professional, friendly and fair priced!