Appaloosa Moving and Storage

I appreciate Appaloosa Moving so much!! Very helpful, on time. Highly recommend.

My wife and I met with Melissa the week prior to our move and she was very pleasant to work with. We walked through our home and we showed her every piece we planned for them to move She explained that there was a 2hr. minimum even though it appeared that we would exceed that for the amount of items required for the move. Her Team arrived promptly at the scheduled time. The crew leader and I went over all of the pieces for the move and they began working immediately. I was very impressed with the care and professionalism the crew showed as they moved and packaged our furniture and other belongings for transport. They arrived at the new location and promptly unloaded the truck and placed our furniture and other belongings where instructed. The move was completed without damage to any of our furniture as well as our personal breakable items that were packaged in boxes. For a Professional and affordable move, I highly recommend Melissa and the Team at Appaloosa Moving and Storage.

I had a water leak that damaged flooring in my master bedroom. I called Melissa and asked that she remove the furniture in order that my contractors could replace the flooring. She said her guys were out of town and she call when they returned the following day and take care of my request. She did not call as promised so I call her again and she said she would have someone out the next morning at 9am. The movers (2 Men) arrived the next day as promised and moved the furniture into an adjoining room and was there for 55 minutes. I did not ask for an estimate as I had done business with Melissa in the past and she had always been reasonable. I had left a check for my fiancee to pay for Melissa's services. I was charged $250.00 which I thought was a rip off. I called Melissa asking did she include in the $250.00 invoice for her guys to return to move the furniture back into the bedroom once the contractor had completed installing new flooring and her answer was no. She then went on to inform me Appaloosa has a two hour minimum which she did not disclose at anytime until I questioned why I had been billed $250.00 for an hour. I take responsibility I should have asked for a quote upfront however Appaloosa should have disclosed their 2 hour minimum policy. If they had I would have refused their services and went elsewhere. Needless to say I am unhappy and will not refer Appaloosa's services to clients in the future. Beware!