Barstow Transfer & Storage, Inc.

If an wen needing moving supplies... place to go but dont try to buy used...make new boxes at there cost

Very good. We used to live right across the street.

Systems and processes are good. And there k knowledge in the industey.

Good front office help. Lousy warehouse personal.

Moved from Ft. Irwin to Fort. Lewis. So much went wrong. First they were over 4 hours late on loading day, a Friday, almost causing us not to clear housing and be stuck over the weekend til housing opens again Monday. Thankfully housing (on base) sent someone after hours, after the movers finally finished. They left stuff behind/didn't pack it. We caught it after going through ourselves. A bedroom closet was filled with boxes and packing material, which they didn't tell us about, when ALL items, even the smallest things must be removed from residence. They opened up my daughter's keepsake chest and instead of stuffing padding in it to protect the items inside they put a bunch of her other possessions in there tightly and items were bent or broken. A painting my son made and gave me has 2 large holes in it, due to not being wrapped and put in a box with kitchen pans that put holes in painting with their metal handles. The wood frame of our bed was not protected at all and broke. Our mattress is now on floor. Wood entertainment center hubby built was also not wrapped and got scratched and gouged. Strangely though, they wrapped the couches (soft material of course) in blankets. Several personal plastic totes were cracked and broken. Dining room set is scratched and a leg on 1 chair is totally broken. They stuffed a plastic garbage can in a box, bending it badly, with other items (seems they used the can as packing and it got squished). That's all I can think of for now. Will update after trace and claim is filed. We're also missing 2 totes that were filled with power tools, worth thousands. Definitely DO NOT RECOMMEND. Maybe they didn't lose/take tools, but everything else was so bad already. Our first time using movers will most likely be our last. Update- we found the totes. Insurance paid us 3200 dollars for all the damages.