BayFlower Moving Group

If I could give 0 stars I would. This biggest bunch of B.S I have ever dealt with in my life. Huge scam. 60% was broken. TV broke and they asked for original receipt. Seriously? Not to mention what was quoted and what I had to pay was a 3K difference. I advise that NO ONE ever uses this group to move. Thanks.

We moved from Maryland to Florida July 2014. After a long day and our household goods were loaded on the truck, the fee went up $6000!! And the guys wanted a tip. The initial sales man told me the price would not go over the quote, but could come down if we used less sq. footage in the truck. Customer service did refused to work with me on the price increase. In Florida, many items were missing and SO MANY BROKEN! The packers took no care in packing; items were haphazardly put in boxes. I submitted a claim for the broken items as per BayFlower's guidelines on the Bill of Ladding in or about in March 2015. It is December 2015 and I've heard nothing back. Every phone number I find is disconnected. BUYER BEWARE!!! These guys are crooks and don't care about you, your things, or your experience with their service.

Absolutely horrible service. They were late, broke and lost a significant portion of my furniture and still haven't reimbursed me. The vast majority of their likes on Facebook, etc. are all false. DO NOT use this company for your moves--they are complete frauds.

Moved from Fort Myers, FL back to Columbus, OH with an insanity card to match... Wife found and hired these guys based on some positive reviews she had heard. Somehow or another, our piece count went from about 85 to approximately 130, largely based on actions such as BayFlower counting a queen bed as one piece, then having the movers taking it apart per contract and counting each individual piece instead! The crew arrived late and short one guy which jeopardized our flight our of town. Then they appeared to move slower once they found out our flight had been delayed. Some of our items were damaged or broken and it took several months for that whole issue to get rectified. They were usually too busy to talk to us or their phones were down or our file was in a box somewhere. Will NEVER EVER use this company again! I would have almost preferred to move our stuff myself. We also still have someone else's stuff in a box sitting in our basement since May waiting for customer service to get their act together and have UPS pick it up!

HORRIBLE!!!!!! Moved from Florida to Alabama. Move was estimated at $10,000.00 Paid $16,500.00. Literally held our furniture for ransom until we paid them more more. They used day laborers from "Craigslist" as their moving crew in Alabama as well as PICK UP trucks to transport our furniture to my house fro end of drive way! I pad , sunglasses, ladders, ALL STOLEN! Missing boxes! NUMEROUS DAMAGED PEICES OF FURNITURE!!! Do yourself a favor! NEVER USE THIS COMPANY!!!!!! Truly one of the WORST experiences I have EVER had with a company!!!!!!