Blue Line Moving & Storage, Inc.

These guys were amazing. They were on time, personable, asked the right questions and did an amazing job. Moved our entire house in six hours and nothing broke

We recently had Blue Line move the entire contents of our house from Waterloo to Cedar Falls. This is the second move we’ve done in the past year. The first movers (not Blue Line) wrapped all of our wooden chairs and tables, dressers, etc. in moving blankets for transport, and were very careful with everything. Blue Line did not wrap any of the wooden furniture and several pieces ended up scratched or nicked. Worst of all, as they moved our king sized mattress, they dropped it the mulch in the yard so it got dirty. Then somehow, between loading it in the truck in a vertical position without securing it, and carrying it into our house, the foam layers on the inside of the mattress got separated from the rest of the mattress and are all bunched up on one side. This mattress is now completely unusable! When we disputed this, we were told, “This has never happened before. We’ll have to research this.” A few days later, they simply mailed a check which covers maybe 10% of the replacement cost of this mattress. To top it off, they were cowardly in not even calling back to tell us about what they planned to do. DO NOT USE BLUE LINE, especially if you have anything of value to move!

Very Professional Movers! They moved a piano out of our basement. No sweat! They made it look easy.

My momma always said, if you don't have anything good to say, don't say anything at all. Well, I guess that doesn't apply in reviews, especially this one. Basic points to consider if you are wanting to use these guys: 1.) These guys are 2 to 3 times more expensive than other movers, so if you want a move that will cost you way more without any added benefits, like making your coffee every morning, then go with them. How do I know? I've seen there estimates for my move and coworkers moves and compared them to other vendors that my coworkers ultimately used (I wish I would have) 2.) Online vendors will likely give you a few months of extra storage after your massive move, but these guys will charge you out the nose if you let them, even after telling them you will need storage and try to get an agreed upon rate. 3.) Get everything in writing with these guys. I tried to email David (the son of the owner) to hash out details during my move so I could coordinate the move, but he kept calling and trying to verbally agree to things, and then would alter the paperwork after the fact and add hidden charges. Aside from the cons above, these guys did move my stuff from the Deep South to Iowa...Technically it was United Van Lines that did the move, but thank god they did it through United Van Lines, because once I had to deal with Blue Line moving, it was all a nightmare. To be honest, I have rarely worked with people I'd describe as shysters, but I've never felt more dirty and ripped off than working with this group. In the end, I should have shopped around and used an online company like my coworker did and saved several thousand dollars. Hopefully you do your homework and save yourself a few grand and a lot of headache by avoiding this moving company.

When I moved into my condo about 3 years ago, I not only got a great price on some used boxes that I picked up for packing, but the guys were great! They went above and beyond and put together my couch for me that they didn’t have to do! I had a great experience with them and highly recommend them and would absolutely use them again!