Bluebell Relocation Services

The services of bluebell relocation were quite hassle-free even in the on-going of global pandemic Covid-19. Anthony was very much careful with our belongings and took care of each and everything. I would highly recommend their services for the next move.

THEY ARE THIEVES, VANDALISTS AND A PRESCRIPTION FOR A DISASTER. I read the warnings of not to use them but I was deceived by the GOOGLE GUARANTEE emblem. If you have a furniture that you wish to see how it's destroyed, then give those guys a call. I have PICTURES as a proof of their professionalism. 1 - Punctuality: When I first called them, I asked them about April 13th availability and I also asked about April 6th. Then I decided and made sure that I am clear that what I want was the 6th of April. However, their representative wrote the offer based on the 13th, and it was my fault that I trusted his professionalism and didn't read the fine print. Come the 6th and guess what? All of my stuff are packed and no one showed up. I called in and was hit by excuses followed by a series of lies that it was a miscommunication. As a result, they sent me 2 movers instead of 3 movers at the same rate!!!! When I told them it's $175 for 3 movers and not 2 movers, they said well the price for the 6th is different than the price of 13th of April. Therefore my remaining balance after paying the 10% down payment jumped from $650 to $1000! 2 - Value and Professionalism: I had to disassemble the bedroom, the bunk beds and carry whatever I can with them. They broke my kids bunk beds. They put boxes upside down and the glass inside it is shattered. They left the furniture without assembling it and walked away why? Because their time is up. It was 07:30 pm and they need to take a break. Taking a break was a lie because they took a break and one of WENT TO SMOKE A JOINT ON THE JOB DURING THE BREAK!!! An expensive cherry wood office desk is destroyed. Bunk bed is left near the house door without even assembling anything. (You know, they need a break). They left the house like a battlefield has just happened. I regret my decision not listen to the bad reviews, DON'T DO MY MISTAKE.

There were a few workers at this company that I thought were helpful and professional however the majority were not. Know in advance that the largest truck they use - 53 ft.- will most likely not be able to access even the ENTRANCE driveway if you are moving to an apartment complex. Although there had never been an issue at my new home, with others, Bluebell would not even attempt to pull in which according to the drivers happens almost 95% of the time. So plan well in advance that it is likely you will be charged approximately $650 more for the ‘shuttle’ which was a $69.00 per day 20 footer, rented. Yes I read and signed so clearly I am responsible and stuck. Also be aware that the list that they provide after an inventory at your home is dubious at best. Example- Those 4 lamps listed could in fact use 7-8 boxes which increases your bill by footage. This of course depends on whom is packing. It’s all arbitrary. My total up charges were $1250.00 . I was told by 2 different employees that one was minuscule and the other I should have expected. In the end 2 driver/ movers were helpful and one packer ‘Chris’ was great and fair. Only reason for 2 stars.

This company is inexcusably AWFUL! They are scam artists who use rank amateurs to pack and handle your belongings and who incur extremely high breakage, delays, lost items, and constant up-charging once the trucks are being loaded. Check out YELP and Better Business Bureau!!

Absolutely awful. To start, the estimate was 60% lower than the actual final amount (by then though they have you over a barrel since everything is already on the truck!). What a frustrating process too! I had menial items HEAVILY wrapped, presumably for protection? A roll of scotch tape literally had 5 sheets of industrial paper wrap. One of my plastic rulers also wrapped heavily in industrial paper wraps. These menial items filled a moving box which, after crunching all the numbers, costed me $422.46 to move. Insanity! I sent pictures and videos to management of me unwrapping these items and they have continued to “review the matter”. Over a month and half later there is still no resolution. Nearly $10,000.00 for this move. Also, they subcontract out to other movers (this was cross country). The destination movers also nickel/dimed me. Never again! Hoping to help someone else avoid this tragedy of an experience.