5321 Pronghorn Lane Raleigh, NC 27610 USA
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Lisa and team totally understand what customer service means, and working with them was a great experience. We appreciate all their efforts to make our move a pleasant one.
We moved in early Feb about 10 miles form our old location. Having never used a mover in 30 years of marriage (had teenage boys last move) we decided it was time being the task looked huge (and it was). I started looking on Yelp and got a window to get several quotes from movers. I did so and Branch was the 1st to respond (on a Sunday morning) and also one of if not the most reasonable. I spoke to Lisa on the phone and she was very courteous and informative. We decided we needed 3 guys and 1 truck with a surcharge for the fridge. Longer story short...We thought the move went as well as it possibly could have in the timeframe we estimated. Recommend Branch...But hope I never need them again =-)
Abdul and Travis did an incredible job! Caring, and thorough throughout every phase of the move! Lisa and Walter from the office were great with communication and follow-ups. Highly recommend!
I've used Branchout a couple of times for a big move and then a small move. Both times these guys were on time, professional, and efficient. They quoted me a reasonable price and completed the job on time. If I have any other moves it'll be with Branchout!!
I called this company after reading their reviews on yelp. The owner (Walter) answered the phone and proceeded to scold me because I was calling at 8:30. Considering that I work during the day, I leave messages so that I can obtain quote information. It’s ridiculous to scold a potential customer because you decided to forward your work phone to your cell phone. If you don’t want the calls to come through, I forward your phone. I’ll pass on giving them my business.