Brick By Brick Moving

I cannot explain what an awful experience working with these guys was. They broke or damaged most of furniture and still haven't compensated me for anything a year later. I'm not sure they actually even have insurance as they claimed. I hired them to move me into storage while I was looking for a new house and the guy in charge that day was in a huge hurry, and didn't want to wrap anything, even though I had discussed in detail with the owner about what needed to be wrapped and the pads that would be needed, etc. I literally had to argue with him to plastic wrap white upholstered furniture. They also ended up leaving parts of my bookcase from DWR in the grass in the front yard; Thank god I found them as I was turning over the keys to the house. Then they stacked my stuff sky high in the storage unit, with barely any pads, despite my constant pleading with him to just use all the space I had rented. He slid brushed steel pieces directly on the cement with no pads. The lead guy completely ignored everything I said about MY furniture even though I was the client. I was afraid of what they might have damaged and didn't want any deniability, as to who caused the damage, so after talking to the owner, hearing a ton of fake apologies and getting a promise he would personally move me this time, I hired Brick x Brick again to move me into my new house. But then he sent the exact same guys and didn't ever show up himself. Of course, my antique porcelain patisserie table handed down in my family had not been wrapped and was broken in half (despite me telling them specifically that had to be treated carefully), and almost everything was dinged and scratched up. I offered to only claim for repair (for what could be repaired) and even got estimates from the place he recommended. Over $5K in damages and that isn't even replacement costs. The owner, Tim, said repeatedly he would take care of it, but hasn't. It's been almost a year. I think he's just a liar and clearly has zero business ethics. Don't get conned into using them.

Price was different than quoted but movers were careful and quick

Brick by Brick went above and beyond to make my in-laws' cross country move effortless. Their estimate was exceptionally accurate and they were right on time for both arrival and drop off, and correctly estimated the cost to and time to pack up remaining items. The move in was painless and they even returned the next day to help assemble additional furnishings. We wholeheartedly recommend Brick By Brick!

We had a great experience with Brick by Brick! They were very quick with getting a quote to me and adjusting to the changes I needed to make. Oscar and his team were very quick and efficient and really made sure we were comfortable with the process. We'll use them for future moves!

We had these guys move my 85 year old grandmother from Lockhart to Southwest Austin(Circle C). The amount of delicate antique furniture my granny has collected over the past century could keep a fire going for roughly 40 years. Though the sentimental value is greater than anything, its worth is that of the GDP of a small European country. Did I mention it's heavy af? I let them know before hand that my granny is pretty feisty and would possibly try and move everything herself if we hadnt threatened her multiple times. Well these guys wrapped everything, I mean everything, in blankets and plastic wrap. I'm surprised they didn't freezer seal it as well in case of a flood. When I say these guys went above and beyond that is an understatement. Not a single thing from a 3,500sf house and a 1,000sf garage shed was broken. I was beyond impressed. Not to mention that they were very reasonably priced. These guys are awesome and I hope to never have to move my granny again but if I do these guys will be 1st on my list; I'll burn the place down before moving her again. Thank you Brick by Brick for making a difficult move so much easier. Steve (me) and Marvis (granny)