Central Transportation Systems, Inc., Killeen TX

I had 3 guys to come unload my house merchandise. They made it during the hours i was told. Came in unloaded my furniture and put it all together with no issue in a timely manner. All in all i was satisfied with the crew i had.

Loading Crew: The loading crew was amazing. Very friendly, polite and adjusted to all changes with no issue. Moved with a purpose and took very few breaks. The absolute best I’ve experienced thus far. Unloading Crew: Took a break every hour or so for 30-45 minutes each time. Moved extremely slow. Had to use some of my tools in order to put my furniture together. I had to fix most of the stuff they put together because it was all wrong. One of the worst experiences. At one point I had 8 employees and only 4 were working while the others sat in my garage or in the truck. I gave a 3 star rating because of how well the loading crew did.

I recently discharged from the army and cts moved my family to Tennessee from Texas. Everything was ready to go about 4 days after we got to our new home. On both ends the movers were extremely polite and friendly. They broke everything down and set everything back up. The movers in Tennessee helped set everything up the way we needed to as my husband is disabled and I had just had a baby so neither of us could handle the heavy lifting. Very polite and took great care of our stuff, nothing was lost or broken! 10/10

Upon arrival on Friday the packers were very polite, punctual, and had us take them on a walk-through so that they could see the stuff they would be packing. They worked fast, proficiently, and were very nice to us. Then the following Monday they sent people out to load our household goods onto a truck and they were timely and gentle with loading everything. After everything was loaded I was given a detailed inventory of everything that was packed and loaded. They made our move as easy and painless as possible and my wife and I are extremely grateful.

The packers were nice and professional. They did miss a few items here and there, making me have to go back and remind them about said items. The packers were done in a reasonable amount of time. As for the loading situation; only the driver and one loader showed up. I feel as if there should have been two loaders, because as most people know, the driver doesn't do much of the loading themselves. So unfortunately the loading time was a bit longer than it should've been due to the one loader situation. He was a bit older so he moved slower also. (I don't blame him.) So overall the packing and loading went well. The unloading went good as well however I did notify them they will most likely need a smaller truck. They did not bring one so we had to adjust to the situation, so the unloading time overall took longer than it should have. The driver and two movers showed professionalism and manners during the process. I would suggest this company if you are moving.