Classic Delivery Inc.

Phoenix
4.5
based on 8 reviews
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Contact Details

16406 North Cave Creek Road Ste 3 Phoenix, AZ 85032 USA

(602) 404-79**

classicdelivery.com

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Classic Delivery Inc. Customer Reviews
Dale Bohannon
24/03/2020
Review:

Excellent Service! Highly recommended ☺

susan henderson
08/10/2019
Review:

These guys were amazing! They loaded us up on a Sunday and even with delay on new house closing Monday they worked till 8pm to get everything unloaded and set up! Highly recommend them!

chantelle mahan
23/07/2019
Review:

The WORST! DO NOT USE THIS COMPANY! They are understaffed and under equipped. My move was scheduled for Sat between 9:30 and 10:30 AM. I got a call the evening before that they had a truck break down and wouldn't be able to get the mechanic to look at it until the next morning. So now we are looking at noon-ish. At this point, start thinking of alternative solutions (ie. RENT A TRUCK!). Then I hear around noon that the truck can't be repaired, but they are going to get to me after the other 2 jobs are done (ummmm, what happened to the crew from the other truck? Still... rent a truck! Back up plan!). Then I get a call that the movers are overheated and can't do it that day. WHAT??????? They then ask to reschedule for MONDAY! 2 days later! I am stuck in limbo at this point and thankfully closed on my house a week early so I had a little leeway to get out of my apartment. Can you refer me to someone that could do the job Sunday? No. Anyone else would need at least a week to schedule me. Any other movers? No. Apparently they have no other movers/labor they could schedule on Sunday? So...Monday it is. Monday rolls around and they don't call me on the way to my apartment. I call them. Oh, they are there already. WHAT? I'm on my way. I get there, where are they? Not there. Someone walked off the job and didn't want to work that day. OMG, are you even kidding me right now? So they are trying to round up a couple guys that want to work Monday. Finally, a couple guys show up at 11:15 AM. One was his first day for the company, the other guy didn't even actually work for the company, just a buddy that wanted to earn some money for the day? All my belongings are in the hands of these guys. It takes them over 6 hours to get a one bedroom apartment moved (and I had already moved a lot of boxes, the closet and clothes). They didn't wrap my furniture and damaged multiple pieces. They BROKE my futon, my sofa got dirty from their dirty hands and setting it, fabric side, on the ground outside. They gave me 10% off for all this hassle. Oh, and I had to miss a day of work because they couldn't do the job on Saturday as promised. This pushed my whole schedule out 2 days, I spent several nights unpacking and cleaning and closing out the old apartment until 2 AM that week (which affected my work as well). When I called (several times) to complain and let them know about my dissatisfaction, I got no apology, just excuses. When I emailed and asked for some kind of assistance with the repair and cleaning of my furniture, I got absolutely no response. This company (which the real estate company I work for USED to recommend to clients on a regular basis) has dumbfounded me as far as customer service and problem solving. There were so many times and points that they could have saved this review from happening and they have made no effort. SHAMEFUL! Buyer beware!

Jan Walker
27/03/2019
Review:

Very efficient, careful and considerate. Thank you for a job well done!

Preston Luman
12/02/2019
Review:

Very professional movers who tackled a challenging move of a very large piece of furniture. They were careful about scratching the piece and/or dinging a wall. Arrived at the appointment time. A fair price. 5 stars!