23923 Research Dr Farmington Hills, MI 48335 USA
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Very bad experience with this company. It started with the person who came to give the estimate (Chuck); he was arrogant, impatient with our questions. Then on the day of the move, the crew that came was the least experienced, compared to my previous moves; on top of a negative attitude from beginning till the end. They damaged a sofa, my walls, and instead of apologizing, the head of the crew was upset b/c he found the move more difficult than he expected! When we got to the new house, they were rushing and the quality of the job went down even further. Boxes placed all over in the wrong places. Heard the head of the crew tell others that he wants to be home soon! Finally, the ripping off. When we got to the payment, Antonio, the head mover told me that they used only one truck, and that is how they will charge me. But later, the company sent me a bill for a second truck. When I protested, supported by what Antonio told me, the answer was that it’s true that no furniture at all was loaded in the second truck, but they needed it anyway to transfer their equipment. A whole truck for equipment! Reversing and contradicting what I saw and was told on the move day. I could not reason with anybody from the company, and again, always the same arrogance and indifference to the customer. I waservice in return, the opposite. It’s just a completely losing equation for any customer, and i recommend strongly against it. There are much better options all around.
I had the best experience with Corrigan Moving Systems in terms of punctuality and quality. I was been updated about the pickup and delivery and they kept their promise. The time for pickup and delivery was also pretty short. This helped us in getting ourselves setup fast without any issues. Even though there were damages to the items, I was asked to fulfil the form and the full amount claimed was refunded. This was a pretty neat service I have come across so far. Appreciate their service.
Had Corrigan move my home and the guys who moved us were very nice, but I lost a decorative pillow, some car floor mats and bolts to put my treadmill back together. I called my moving coordinator and she had me call the insurance coordinator. She asked the guy who was in charge of the move but he said they couldn’t find anything In the truck and denied my claim. Mover beware!
My husband and I moved from OH to SC. Moving is always stressful, but the coordinators at Corrigan communicated every step of the process. Tim came out for the estimate and made sure I was comfortable with and understood the items in the quote. The person who packed the boxes, although a bit curt and patronizing, did a great job ensuring everything was secure (his attitude, though, is why I didn't give five stars). The men who loaded the truck, Roger and Omar, were great, and Sam, the driver, was spot on with the directing loading and completing the driving. All around, I would DEFINITELY use Corrigan again. They were fantastic!
My wife and I have moved 8 times together. We were coming off our worst move last year. This move was by far the best we have ever experienced! Everything was planned and communicated well by our coordinator and the crews that we had on both the load and unload side were excellent. But the best thing about the move was the driver, Kyle. He was professional, thorough and tireless. He made every attempt to do whatever we asked him to, with the exception of things that they were not allowed to do by company policy. But even on those he explained thoroughly the reason why and made sure we understood. We HATE moving (and hope this our last one for a LONG time) but Kyle helped to make this a painless of an experience as could be had.