7930 Mack Ave Detroit, MI 48214 USA
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My mother called for a quote and was told $565 they showed up an hour late and after 8 hours of work we ended up with with a hole in the wall, a broken refrigerator door and my mothers headboard on her bed was broken including the drawers under her bed, Then turned around and asked my mother for $740 and when my mother refused to pay that much attempted to say that she didn’t have the money, which was far from the issue, what they don’t know is my mom has had cancer for 7 years the last thing she needed was for someone to come in her house break her things and then attempt to argue with her about it. It was straight BS.
I wish I could give this company 0 stars. Let me start out by saying I don't write bad reviews, nor have I ever in my life gotten into a verbal altercation with anyone before I had this incident talking to the owner of this company, Damian. I hired this company 3 weeks ago to move me out of my home. With the move scheduled for 3 days from now, I called to confirm everything was set up and the price we agreed upon during our earlier conversation. I was informed by Damian that there would be an additional fee to dispose of some furniture I needed disposed of. This was not our agreed upon cost, which I had confirmed 3 weeks ago with him several times. When I verbalized my frustration at the discrepancy Damian began to raise his voice, suggest that I was insulting him, possibly implying that I'm racist (?) and verbally lashIng out at me over the phone before cancelling my move. Now I am three days out with no movers, not to mention shaken from the most unprofessional interaction i have ever had. Please save yourself the worry, time, money and find a company that doesn't harass customers or behave beyond reproach.
Very helful and they are professional. They do a great job.
I can't recommended D&D Moving & Storage enough. They are an absolute world-class team and amenity right here in the city. The full service storage solution where there's always someone you can call to pull something from your storage area, or simply dropping off items that they take up for you; is such an awesome thing. Each and every person on their team is kind, courteous, and prompt to deal with. I haven't used their moving services, but can only imagine it is more of the same. I recommend D&D over and over again to family and friends and know you'll have a similar and amazing experience.
My household has used D&D several times now with great results. They moved a few cast iron radiators and a massive cast iron bath tub off the second floor during some renovations for us previously - quickly and carefully. Most recently, they handled my local move. The team showed up on time, were quick and careful, and made sure to check in regularly so everything got placed where I'd need it. Damon showed up in person to check progress early on, and was incredibly helpful when I both had to schedule last minute AND reschedule because of a plumbing woe at the new house. Great local business. Will use them again.