Day & Night Movers of Chicago, Inc

The young men worked very hard but were not professional movers. Multiple pieces of furniture were damaged. Heavy boxes were piled on boxes marked fragile, resulting in damaged glassware. We were expecting them to arrive at our destination at 10 am. They arrived at 5pm. We are grateful to have gotten our belongings after reading horrible moving stories online. $8000.00 is a lot of money to spend on a move that resulted in much damage and poor planning.

Couldn’t be happier with Day & Night Movers of Chicago excellent Service from the sales representative to the Movers. Would recommend to all of my friends and family!

This was the WORST moving experience I have ever had. This company ghosted us on the day that we were scheduled to move. We called them about 45 minutes after they were suppose to already be there to move us. The person who answered the phone had no idea where the driver was and gave us an “it could be 45, maybe 1 hour” excuse. 1 hour passed and we called again and nobody answered. Kept calling them and still no answer. Probably called 15-20 times and still nobody answered. They never ended up coming, completely ghosted us and we were stranded to find last minute, same day movers. Not only was the day of the move a nightmare. The customer service after the fact was atrocious. They never ended up returning any of our calls and we got a two sentence email explaining the situation. Nothing was done to even remotely rectify the situation on the companies end. I called the company and left my name and number for the manager to call me and never got a call back. I would highly caution anyone from using this company. Not only did we lose a lot of money because we had to find same day movers, but the customer service we experienced with this company was embarrassing.