Despatch of Southampton Moving & Storage, LLC

Never used their services just dropped off items for a client for storage. Very helpful and professional staff.

I have used Despatch Moving & Storage three times over the past four years and each time they have been amazing. I cannot say enough about this company. The pricing, the service and the crews are terrific. They make moving easy!

The coordinator is very unprofessional. He rarely replied my email on time and threw a strong attitude when I raised the concern of late arrival of my stuffs. The coordinator asked me "what is your problem with the delivery date?" It sounds like they totally owned me since they already asked me to make the payment. They charged extra storage even though it was their problem to slip the loading date but still it showed on my final bill. The general manager jumped in after I complained about the coordinator's attitude but it didn't help a lot. All of my clothes and bedding stuffs had an awful smell from their warehouse and I sent an email to the manager complaining about it but he just ignored me. I am not sure if other customers have had similar bad experiences as I did. But I don't recommend this company to any other customer. If you need to find a mover, please just walk away from this company because their service really sucks.

We used Despatch of Southampton for our recent long distant move and were so happy that we did. From my first phone conversation with Jeff, our estimate visit with Mike and then our moving crews – it was professional, friendly, and caring service throughout. After our initial experiences with Jeff and Mike, I knew Despatch was the right moving company and the moving crews confirmed that. Our moving crew leader, Luis, was superb. The crew that packed us – Luis, Danny, Alex and Juan were a great team. They were friendly, extremely efficient and took excellent care with our possessions including a glass dining table and antique glass curio cabinet. They made sure the glass was well padded and protected and both pieces survived the journey as if they had never been moved. All of our possessions arrived in excellent condition. The move-in crew, Luis and Danny plus Jose and Chris were also a great team. They worked a long, hard day getting us moved in but they never lost their smiles, their kindness or their care with our possessions. Luis and his crews made our move a pleasant experience and helped alleviate a lot of the stress that accompanies moving. I highly recommend Despatch and both of our moving teams. They surpassed our expectations. Thank you!