Dodge Moving & Storage Co, O Fallon IL

Everything was great up until the load day. The load was slower than expected. The move team constantly left doors open when they weren’t actively using them. It would not have been that big of a deal if it wasn’t freezing outside. Once the movers left without telling anyone, we had to call them back to get a pile of stuff they forgot. They also took a handrail down and forgot to put it back up. It was a long day for our kids and us.

Dodge Moving moved our stuff in today, and they were friendly, quick, and transparent. Would highly recommend!

Sad to say my first time using a moving company was with Dodge, it was a disaster & I wouldn't recommend them to anyone. $850 brought me a headache! I could have offered co-workers beer & pizza & had way less of a headache! As I stated, this was my first time using a moving company so I didn't know what to expect. I was told by their employee Beth, insurance was only needed to cover your items if the truck was in an accident & your items were damaged. I specifically asked if my items were covered if the movers broke an item. I was told yes. My practically new $700 dresser was broken as the employees dropped it going down the stairs. One of the legs was broken and can't be repaired,paint was chipped,& the bottom drawer no longer closes.The company doesn't dispute their employees broke my item, they simply feel $66 is adequate payment for a year old $700 dresser! I contacted the Better Business Bureau & Dodge offered another $100. I declined & Dodge refused to pay anything more than what the state "required"which was $66 since I wouldn't accept their $100 "Goodwill" payment. I would not recommend this company to anyone. They do not back what is told to you by their employees nor do they value customers. This company made the stressful situation of moving even worse & I will NEVER use another moving company due to this terrible first time experience.Please do your research & "Dodge" this moving company all together!!