Downey Moving & Storage

Lots of people have different experiences when it comes to moving. Stress adds to everything and even the smallest details that are as easy to over look as the pothole on the road become a show stopper. Let me assure you that Downey has gone above and beyond for my family when we came into Little Rock and as we left. There are very few times I can say I trusted a company with our belongings the way I did with this move. The care they showed our items down to the fact that our shipping containers were coated in cardboard to ensure that they did their part to avoid surprises when we got to our new home went a long way. Highley recommended family owned buisness and it was enjoyable to watch these folks work as a team with one another.

Horrible experience. The movers tracked diesel grease across my new carpet and up my stairs. The house had just been built. When I called the lady that supervised she said they would clean the carpets. I wanted it replaced. I didn't want chemicals on my new carpet before we had even moved in. When I called her and told her I was upset with her decision, she told me to forget I knew her name. This was years ago before there was a public forum to evaluate their service, but sounds like from other posts that the same lady is still around.

Worst experience ever with movers!!! Hands down! I just received my household goods in Japan today and let me tell you nearly every piece of furniture is destroyed! I had a $7000 entertainment system that was in mint condition and they scraped it up all over , it now looks like something I bought from Walmart! I'm extremely upset! When they came out to pack our things they were double booked so that meant that with my goods they could careless! All my dishes were packed in a box that wasn't labeled fragile! They packed dog food with people food! I never been so disrespected in my life! I guess they don't care about their military members either that or they don't care for Afro-Americans much!!! They packed open food in boxes with trash.. They didn't label all the boxes so I have no idea if things were taken or not... I will contact my loosing base and tell them of this horrific move and make my claims! I pray not another family has to go through what me and mines did!!! Never again Downey!!!!! It wasn't so much the movers but in particular the packers, my things were destroyed.. I had to add this in because we still going through boxes- where as I thought jokingly they might be racist come to find out someone on their crew is! We got some papers that were packed in a ziplock bag that someone wrote Nigro paperwork! Pissed- uploading a pic soon !