Dussault Moving Inc.

Lakewood
4.1
based on 8 reviews
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Contact Details

13000 Athens Ave. Lakewood, OH 44107 USA

(216) 521-66**

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Dussault Moving Inc. Customer Reviews
Daniel Scheeff
10/04/2018
Review:

Do NOT allow Tom to be one of your movers. The rest of the staff, and owner is very nice but Tom is irrate, disrespectful and downright unprofessional. My parents were helping my wife and I move when Tom showed up to our apartment. From the very beginning he had an anger problem with my mom. I told him that I wasn't sure what was said on the phone but my mom's father had just been put in hospice so take her with a grain of salt. While in the apartment he was barking orders, and being rough with our belongings. One of the things he asked to do we did, but while doing it he continued to exasperate the situation by not letting go of the subject. When I asked him if we could just drop the subject and move forward he lost it; refusing to move us at this point. Tom brought what had been taken to the truck and brought it back to the apartment as if he was dropping off garbage. He continuously dropped the "F-Bomb" even telling my elderly father, "F@#! You!" He also shouted that he's an American. He also let us know that he has been with the company for 16 years and that they would side with him over a customer. The owner ended up sending out new guys, one of which was Tom's partner to begin with. His name is Eddie...super nice guy! He even apologized for Tom's behavior. Eddie and the guy he came with, Dre (?) are the reason I am giving two stars instead of just one. If I talked to my customers even a tenth of the way Tom spoke to my family and I, then I would be unemployed. It is very sad that there are good people looking for work and yet a man like this still has a job. One day he is going to talk this way to the wrong person and they aren't going have it and he will probably be shot as a result.

George Chapin
03/04/2018
Review:

They did a great job and the price was reasonable. Movers were very professional and did everything they could to make things go as smoothly as possible. I highly suggest you try them out vs. large brand players. You will save money here and be pleased with the service. They will be the only place I call if I need to move again.

Ryan Hall
23/02/2016
Review:

I very recently booked these guys for a move from Lakewood to Vermilion. I needed them for moving all my furniture and bulkier items from my 3rd floor apartment in Lakewood to a 3rd floor place in Vermilion. After this experience I will never ever try to move stuff like that myself again. These guys were phenomenal! They were quick, they brought stuff to move more delicate items like clothes, blankets, cushions, etc. They had all the tools to move the heavy items. They were able to guide a pain in the ass couch down 3 flights of a narrow staircase without bashing the walls or the couch itself, something the guys who delivered the couch couldn't even do! Upon arrival to Vermilion, they quickly got right back to it. The whole ordeal was a little over 4 hours and absolutely painless on my part. To top it all off, they were the cheapest in Lakewood by at least $40/hour compared to the next recommended moving company. I spent a bit over $500 for the whole thing and I can't state enough how worth it it was. All in all they were able to schedule this on a 5 days notice, and were very timely about it all. If you're doing any moving in, to, or from Lakewood, I can't recommend these guys enough!