Federal Warehouse Co.

This company is absolutely horrible. They delivered and installed a dishwasher we purchased from Home Depot. After about a month we noticed our laminate floors next to our kitchen were bubbling and water was leaking under them. What happened was they did not connect the water intake tight enough and every time we were running our dishwasher it was leaking under the floor. We did not notice this because the kick plate was covering it and all the water was running the opposite direction due to the tile we have in our kitchen. This also caused major damage from the water that was leaking down to our basement. Ruined ceiling tiles and our entire carpet down there. Filed a claim and they denied it was their fault. We had a dishwasher the entire time we have lived in this house and never had this happen so it was clearly from them installing it incorrectly. I warn anyone thinking of using them to find another company!

Customer Service: They are hard to reach to schedule a move, impossible to reach once they have your stuff and charged me storage fees despite emailing them my move in date within reasonable time. Moving: They Destroyed a bookshelf and haphazardly packed my stuff in a truck, repacked at there warehouse. I paid for packing services, wound up having to pack most of my stuff because the movers were "not informed they had to pack." Could not use purchased insurance for damaged goods because i "packed my own stuff." Cost: they charged me 30% over my estimate. Still havent received a receipt for my move making reimbursement with my employer so far impossible. Legal: they informed someone I had an order of protection against where I was moving to when they called and simply asked. They work with Allied. I would highly suggest another moving company.

Worst customer service of all time. Do not recommend.