Firehouse Moving And Delivery

Terrell
3.2
based on 8 reviews
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Contact Details

19463 Fm 986 Terrell, TX 75160 USA

(972) 564-15**

firehousemoving.com

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Firehouse Moving And Delivery Customer Reviews
Kay Brown
29/08/2019
Review:

The Firehouse Moving staff was very polite and helpful when I called to book my move. The movers were on time and very respectful. The crew got right to work when they arrived. I did not have any issues at all. I would defiantly recommend them and use them again.

Hailey L.
28/08/2019
Review:

This company SHOULD NOT be in business, and at the very least, the hiring manager should get some better training. I really wish we had seen these reviews before deciding with this company. You guys should probably dissolve this laughable attempt at a business because it is obviously not working in your favor. My mother scheduled these movers to help them move appliances and furniture from the house they sold to their new house. They arrived on time but reeked of marijuana and it was LIGHTLY sprinkling outside. Immediately the movers said because it was raining, they did not want to do the move. A quick glance at the radar showed that the rain would pass within ONE HOUR. There were a total of three employees and only one got out to walk around the house and guest house so they could see what they would be moving. The other two employees were ASLEEP in their truck in the driveway. Horribly unprofessional. The mover began to complain that they would have to take two trips, and he also said they would NOT move my mother’s fridge because of the step down out of the house onto the back patio. Mind you, this is supposed to be a professional moving company that offers “professional” services. My dad contacted their boss who then shut the whole entire process down because of it raining. It was hardly misting, and my dad offered to pay them for the extra hour to wait for the mist to pass and the company refused. The movers got the word to leave and remained sitting in the driveway laid back in their seats. My dad had to walk up to their truck and tell them to leave. They sped down the driveway blaring their horn the entire way. My question is, WHY drive all the way out to the house, from Terrell, which is only 10-15 miles from my mom’s house, and OBVIOUSLY drive through the rain. So you guys were already aware of the weather, and wasted our time anyways. So my parents were left holding the bag at the last minute with NO ONE to help them move, and a useless UHAUL. But honestly, after reading these reviews and seeing the damage they have caused to other peoples property I guess the positive outcome Out of this is that they didn’t even get the chance to damage anything here. Let this be a review for anyone in Kaufman county needing a moving service: GO SOMEWHERE ELSE. We will be contacting the BBB.

Robert Schultz
19/08/2019
Review:

The worst moving company I have ever experienced . Lazy movers very unprofessional . They damaged my furniture a lot of items and have taken items from draws and stolen . They are rude and move like snails . Owner is so unprofessional and rude also . Really she should not be in business . Anyone that hires these movers is as dumb as me . They are the worst of the worst .. move yourself a better job will be done then hiring them . Hiring firehouse moving is like throwing your money away . A joke of a moving company.