Fox Hollow Movers LLC

I had a great experience! The two ladies who packed my house were great, The Men who picked up my things were very nice. All were super thorough and packed my things with care. ! would recommend!

Great rates...tent rentals also..

Horrible,lazy and rude. Didnt wanna annotate the working electronics and left items unpacked. Had to call the. Back to complete the packing. Were very unhelpful when I called with questions. One employee waa very nice however.

I don't have a problem with the moving company (Northwestern) contracted to do the work. They did a fantastic and professional job. My issue is that once Fox Hollow charged my credit card they could not properly communicate with me regarding scheduling of service. I called several times and was met with confusion and no helpful information. Eventually, the truck driver called the day of pick-up, not the day before as was guaranteed by Fox Hollow. After pick up, I was never once contacted by Fox Hollow. A week later they once again failed to provide 1 day notice of scheduled drop off. Instead, the driver called the morning of and gave me an estimated drop off in 3 hours. I'm unhappy with the quality of the service provided. However, the move was successful overall, though I'm not sure how much credit can be paid to Fox Hollow for that.

I'd requested a quote from FHM and another moving company, both recommended by my realtor. The positives of FHM? Lower bid and pleasant person who came to give the estimate. The downsides? Office staff seemed incompetent. I'd called to schedule the estimate. Half hour after appointment, no one had shown. When I called, the response was, "I remember talking to you. I don't know why it's not on the schedule." No apology, nothing about 'Let's see when we can squeeze you in.' It was rescheduled for 5 days later. The problems with communication continued- emails unread, difficulties with them being unable to open email attachments, phone calls unanswered, etc. Even had I signed on with them, they were providing a 2-day window for pickup of a load that would take less than a day to load, and a 10-day window for possible delivery. Although the second company was more expensive, I went with them. Communication is key in ensuring a smooth transition for a long-distance move. With all the contact I'd had with this office, I couldn't be assured it would go well.