Frank and Sons Moving and Storage, Inc.

Fast, friendly and very reasonable prices!

Frank and Sons Moving did a great job for me. They provided me with a fair estimate to move and held to the price. There was no "holding my goods hostage" for more money. Jim and his crew showed up on time and had my entire household loaded within 3 hours. They were amazing. They did everything they could to accommodate me, including loading items I originally forgot to mention. I would highly recommend them to anyone looking for a great moving experience. They were top notch.

I had never been impressed by any local mover I've hired UNTIL I hired Jim Gravedoni and his stellar work crew at Frank and Sons Moving and Storage. Jim, the Owner, came out on a Saturday to bid the job and I immediately felt at ease with our move when we decided to hire him for the job. Jim was gracious to accommodate our hectic moving schedule and mismanaged time frames, all while making a conscious choice not to take advantage of our unfortunate scenario. Jim and his crew arrived on schedule. They wrapped and taped and boxed and moved in a manner I've never seen done by moving companies. They all took such great care with our belongings and had the most pleasant and respectful attitudes. They all worked very hard and always maintained a smile. I'm thoroughly impressed by them! Due to things beyond our control with the sale of our home, we were unable to have our belongings delivered and unloaded at the time and place we originally scheduled. Thankfully, Frank and Sons offers overnight storage, so we were fortunate that our belongings would have a safe home overnight. The following day, we advised Jim that the sale of our home did not transpire and would need our belongings brought back to the house they had been moved from. When Jim and his crew arrived to unload, Jim showed us mattresses and frames he had brought (on his own) from the warehouse so that our kids would have beds to sleep in (we were supposed to have new beds delivered to the new home). What a beautiful gesture. They unloaded the truck and took the same care they did as when they loaded the truck. I was amazed by how they remembered where everything went - down to our wardrobes. Then came the bill...I was fully expecting to see thousands of dollars after all the moving hours, wait times and overnight storage, given our predicament. I would have paid it too because I am a professional who understands that people deserve to get paid for the work they do - and it wasn't the moving company's fault that we were in the situation we were in. I did not see thousands of dollars though. In fact, Jim CHARGED ME LESS than what I was expecting to pay had I utilized their services for the entire day as originally planned, even though we had held up his operations for two days. Frank and Sons Moving Storage is the kind of Company you can count on and the one you want handling your move. Their level of care, quality work, professionalism and grace is superior to any other out there. Our family has truly been blessed by them.

I agree with the other bad reviews - the person answering the phone is rude and does not bother to give the complete cost of the project and when you call to complain she is more rude. The company does a good job and the employees are cordial and efficient. I agreed to a price and time on the phone and I gave her the discription of the furniture to be moved and the number of pieces. She gave me a price of 115.00 per hour for 2 men. Period! My spouse was there to pay the bill and wrote a check and I assumed it would be what the gal on the phone said because I called back to verify. Not what I agreed to, but my spouse did not know so she paid the bill. The time on the receipt was 45 minutes - it was an assistant living facility moving from room 250 to 228 on the same floor - moving only the the furniture - no boxes. It was a minimal move as indicated by the time 45 minutes on the receipt. I was charged $345.00. So if you calculate that I was charged for 45 minutes - 472 per hour for 2 men per hour. I was charged 2 hours and a travel fee of 1 hour. So beware and ask all the question, but I doubt the gal gives them to you because I called to verify the cost. If there was a minimum charge or a travel fee it should have been up front. It was not. If Frank and Sons wants to respond - they know the move on 12/13/19. I am recommending that our facility no longer use them! Reply to Frank and Sons: Your girl was on speaker phone when we talked to her. She mentioned nothing and than she was rude when we called to discuss the bill. Nothing was mentioned of travel time or hourly minimums . Thats why I called back to verify the cost. 3 men ? - we were told 2 - so why bring 3 men for a small job like that - it was not needed . We only complained about the cost becauce we could have gotten it cheaper elsewhere - that averaged to $472.00 an hour for the service. Overall pretty high and something we would not of agreed to if given the complete quote. Your service and men are not the complaint, but the cost is a big element of the service and handling complaints or inquiries in a cordal maner is all part of the service. Maybe you need to look into the office staff! I did read other reviews. This is my reviews and there other review forums and this is not your only bad review!

Five Stars without a doubt. When I received the invoice for less than the estimate, I was floored. Plus the employees were first rate and knowledgeable, worked non-stop and completed the move with no damage. Hope I never need to move again, but if I do, Frank & Sons will get the job.