Gem State Moving

Never returned call for quote on move

I called gem state but they werebooked up. Instead they sent me a joke of a mover... David... Daniel?? Anywho this guy was a joke. He was slow and had a really small trailer compared to the trailers gem state has. Congrats to gem state for sending me this joke of a dude.

I am very disappointed to write this review, as I have used them in the past with good results. However, I had them scheduled to move me out recently and when the time came for them to arrive, no one came and there was no call. After waiting 30 minutes with zero communication, I called only to find out one of their crew members failed to show up which affected their ability to make my appointment. While I understand things happen, failing to call or otherwise communicate with me is inexcusable and unprofessional. Their failure to show affected other portions of my remodel and cost me extra money scrambling to find movers at the last minute. Look elsewhere for a moving service.

I had such a good experience with this company. Their rate was WAY lower than others in town (I just needed to move a sectional across town), they scheduled me for the morning after my phone call, and the movers were friendly and professional. They even delivered the couch to my second-story apartment. I'll use them again for sure.

My experience with Gem State Moving was amazing! Greg was awesome and got everything set up and assured me I had nothing to worry about, as it was my 1st time moving on my own. Shane and John got everything moved safe and fast without any problems! These guys definitely need more love on Google! Thanks again guys! - MG