2222 S 138th St Bonner Springs, KS 66012 USA
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I would not recommend this company!!! Ever!! We started out two months before our move. They came out and gave estimate. I had searched other companies and thought this being a local company, I would choose them. I will say the communication process from the beginning was terrible. So, if you do choose this company, do not expect this type of service from them. They said they would call the day before they were to come pack our home, I had to call them twice within the week before, and still no one called me the day before. The packers that did come out, (this is the only saving grace) where professional and polite. That is where it ended!! We ask the packers, when that National Van Line would be out the following day to load our move onto the truck. They were not sure, but gave an estimate around 9:00 a.m. Well, the following morning no one shows up, we called the office (Gerber Moving) and was told they did not understand, that someone should have been there already from National Van Line. They called back stating National Van Line did not have our moved booked, but they would send a truck out from Gerber Moving. Basically, someone forgot to do there job( I have a email confirmation from National Van Line that shows that they had my contract, and they had me down for the move.). Then when they were done with loading everything on a Gerber Moving truck, I asked about when they would arrive at our destination. They could give me 4 to 5 day window, which was fine, then asked that one particular day be avoided. They called the day before, (surprise), asked if they could deliver to our storage unit at 8:00 the following morning, asked if it could 10:00 am, they agreed. This was an out of state move, and we were not there yet, but our son in law was going to meet them at 10:00, which he arrived at 9:45 am. They had still not arrived at the unit at 10:30, so I called the office of Gerber Moving, spoke with Bob. He could not understand where they were. He states he could find out why and call me back. He calls me back with 10 minutes, and states they are 40 minutes out, and would head that way??? Not sure why this happened?? but once again, unreliable!!! Then 40 minutes went by, and still not there. Called Bob again, and they should be in 30 minutes, they finally arrive 2 and half hours late, my son in law was waiting so patiently. After, the second phone call to Bob, was not to nice, simply put, I told him know that this was unacceptable, and it had been from the beginning!!! My husband also called left multiple message for Bob, through multiple people (driver, secretary, and then Bob's voicemail.) My biggest mistake, was to pay this company, before they got there that day at the storage unit!!! I gave Bob the benefit of doubt, and waited 10 days before I wrote this review, never once again heard from him!!!
Fake as hell say they got pro movers more like wall to wall movers
Great place for Nails! Friendly and accommodating
We had friends affected by the Linwood tornado. One call to Gerber was all it took to get the supplies necessary to start the recovery process. They donated boxes, tape and offered to send men to help move large items. Thank you thank you thank you. Your concern for people over profit is heartwarming. We have personally used Gerber several times to move our piano and most recently to pack and store most of our furnishings and move us into a new home. Excellent, excellent service through the entire process. 10 STARS⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
We paid $1859 to move a family of 5. They showed up right on time and immediately got to work. They are incredibly hard-working, very polite, and take great care in protecting both homes. We had a bad experience with a different mover before, so we didn't want to take chances as we've heard good things about Gerber and they lived up to their reputation. HIGHLY recommend these guys. One word of advice: have everything completely ready to move before they arrive. Once they do a quick walk-through they get after it and we had things in the way so I felt a little bad.