2820 S Riverside Dr Iowa City, IA 52246-5863 USA
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Horrible Company!! They don’t Deserve a One Star! They Received my hot tub last week. I called to set up a delivery time for I was hoping Friday but had to take Monday. I Obviously had to take the entire day off as they have a four hour window to deliver. I hired An electrician for today and another moving company to move my hot tub from the driveway to the backyard. I get a call around 9 Saying they can’t deliver today as they have no license driver! Are you serious You do not have a licensed driver? Then They don’t even know when they can deliver it! On the phone with Costco now! Thanks for the awesome service! Not! I Highly recommend going anywhere but here....
If I could give them 0 stars, I would. My husband rated them last week and I'm following up on the delivery. My husband called and they assured him last Friday that we would be their first delivery today (Monday 7/16/18)n which is 9am and there was absolutely no way they could have delivered last Friday because all of their trucks were full. It's now 11:13 and it just got delivered. They banged my door and walls with the boxes. The truck looked empty when they were taking my stuff out. And when they asked me where I wanted my boxes, I asked them what was in the boxes, as I had two pieces of furniture being delivered. He said he had no idea and when I asked if it said on the boxes, he said no. When I asked him again and said I had two things being delivered he could magically tell what was in the boxes by looking at one of the ends of the box. I said one stays upstairs and one goes downstairs. He told me that they weren't allowed to go up and down stairs for legal reasons. I have NEVER heard of a moving/reliever company not being able to go up and down stairs. Pretty sure that's their job.
My family and I give our highest of recommendations to Hawkeye Moving Services! We hired Hawkeye to move our entire home this summer and our experience was TOP NOTCH! Everyone we dealt with at Hawkeye was wonderful; from the first call to their office, all the way through delivery of our last piece of furniture off of their truck. We were blown away by how professional, courteous, respectful and knowledgeable EVERYONE was. They followed through with every commitment promised; they were on time and even called us when they were on their way to our home the morning of our move! The guy that came out to our home to give us a quote was accurate (the pricing was a pleasant surprise as well!) and told us what to expect; our move coordinator responded to every silly little question we had via email and phone and they put our minds at ease. Our crew that actually moved us was AMAZING! Larry, Austin and Dom exceeded our expectations and my husband and I even joked that Larry might actually be Superman or something.... Holy impressive!! We recommend Hawkeye to everyone and we will only use Hawkeye in the future for any type of moving service that we need! Thank you, Hawkeye!!