Hewes Family Movers

We used Hewes Family Movers on the recommendation of several people. Owner Bill Hewes came to our home and estimated the move himself. I questioned whether a group of four packers could actually pack our entire home of 7300 square feet in six hours and was assured they could. Two days before the move they decided to add two more packers, and on the day of added two more people. The difference between the regular packers and the call in people was obvious. Some boxes were packed beautifully and others had haphazard items thrown in a box with no packing material and labeled with a room none of the items came from. We put red stickers on items that were to stay in the house and communicated this to everyone present, yet many of those boxes and pieces of furniture were moved anyway. Many boxes were left behind, including the entire contents of our wine cellar. The loaders did not wrap each item of furniture with plastic as I requested and expected. When I questioned one young man about this he evinced ignorance and said he thought the upholstered chairs were “patio furniture.” They had to hire an additional truck to fit all our goods as they did not have enough available. On moving day they unloaded all the boxes first, then the furniture. You don’t have to be a mover to know that this isn’t the right order of work. We had to ask them to set up the beds. One six month old king size natural latex mattress was dirty because it had not been wrapped, just stood up in a dirty truck. It was raining during the unloading, and although the movers put down cardboard upstairs on the hardwood floors, they put NOTHING on the carpeted floors of the basement and we had to ask them to wipe their feet. Regardless, we will still have to have our carpet re-cleaned. One lamp was broken and all the parts of our clock were in different boxes. We still have not located them all. Cushions that were were not wrapped got wet coming in the house and we had to dry them with hairdryers. Every single wardrobe box was so tightly packed that the metal hanging bars pulled through the cardboard, leaving a tangled mess of clothing in the bottoms. We had to rent a 10 x 10 truck ourselves to take back items that should not have been moved and retrieve things that were left. This move was promised to be professional. I would gladly have paid for better packers, for more boxes, for more careful loaders. I would have bought them more plastic wrap myself. The move cost more than $8500 (to move 22 miles) and the owner never showed up once during the three day job. There is nothing wrong with a “family” business as long as it operates professionally. This one doesn’t.

I recently found myself needing to move a grand piano on short notice. Although the movers I'd hired to unload my truck were great at moving everything else, they were concerned when it came time to unload my grand piano. The weather was unbelievably bad at that point with wind and heavy rain and they suggested I contact Hewes Family Movers in Griffin. Bill Hewes, on extremely short notice, worked wonders to fit this move into his schedule. He and his team of four movers arrived at the time they'd promised (the very next morning) and proceeded to carefully and masterfully unload, move and set up a (nearly 100 year old) grand piano - all with the highest level of patience, precision and capability you could hope for. I was wholly impressed with not only how well they moved the piano but also how well they worked together and how respectfully Bill spoke to and directed his employees - to me, that really says a lot about a person. Bill Hewes and his team were unfailingly courteous and exceedingly professional. They did an absolutely awesome job on very short notice and at a very reasonable price. I highly recommend them.

Have moved us two time over 3 years out of state and back. Service is top of the line and price is very reasonable. Both moves they packed & unpacked us and made it all so smooth. They know what they are doing and it makes all the difference. Several of the crew were the same which I think speaks volumes. Give them a call and let your move actually be an easy one!

Hewes has moved us twice and done an excellent job each time. Bill is a stand-up guy who does what he says he will!

I rarely write reviews, but when you are enduring the stress of moving, and people you hire make your life easier, it is worth noting. Daniel, Thomas and Jay helped my family move on Saturday, September 21, 2019 and they were awesome. They were efficient, mindful and hard-working. Their attitudes were terrific as several people were giving them instructions throughout the day. They were also very careful with our belongings and no abrasions on the walls as they moved furniture. I would highly recommend the service and specifically these three gentlemen. Christin in the office was also great to work with as we had to change our move date and details several times. These guys made our move and lives less stressful and that is worth 5 stars +. If you are moving and need 3 competent and hard-working guys, request Daniel, Thomas and Jay. Thank you.