Humboldt Storage and Moving Company

Very professional, helpful and friendly moving services. Went out of their way to make our move easy. Also reasonable compared to other movers. Highly recommend them.

Stay away. This is a very bad company to work with. We scheduled a move from Boston to Colorado and it was a complete disaster. They arrived in the morning with a small truck to move all of our stuff to storage even though they promised that our household contents would be loaded directly onto a United Vanline. It took 12 hours because they showed up with 3 guys and required a second truck with a broken ramp. From there, all of our items were essentially thrown onto a moving truck with no padding and very poorly loaded. Boxes crushed, bicycles thrown on top, furniture directly strapped to sides of truck with no padding. Every furniture item was damaged and the loss is one thing, but the emotional toll is another. When that kitchen table that your family has sat around for a decade is ruined you will be devastated. When everything you own is damaged you will be broken, no matter who pays the claim. Lastly, the truck that arrived had no United logo on it. So something stinks here even though we contracted with United.

*Update-They did pay me for my time to clean the furniture, awesome of them but it was a hassle. Still missing screws and skeleton key for an antique desk as well as original pins for an antique hutch. Will update if we find or they replace. Items delivered COVERED in dust, person sent to clean made negative comments about military (us) and my "overreaxtion" to filthy furniture. WAY overpriced for service we received. We had a puffback from the boiler in the house we rented. Out items were moved to Humboldt to professionally clean (ServePro) and be stored until the problem was fixed. If you want to look through any of your items you have to pay for a chaperone stand with you-$40/hour. While ServePro cleaned our items we had to pay for this service as well. Our items were supposed to be vaulted in the large wood containers as soon as they were done being cleaned. It took longer than expected to get back into the house and storage is $600/month. When we did have our items delivered the large furniture pieces were covered in visibly thick dust-on all these pieces ServePro was just paid to clean! It started out good, Humboldt sent a furniture restorer-Jerome-and helper to wipe down all of the pieces the next day. His comments while on the way and at my house were rude to say the least. We are a military family and I had to drag my one year old to pick up these men at the gate and let them on base, Jerome didn't want to go through the hassle of getting a pass. They only brought Windex and paper towels to clean wood and all....... On the way to my house I asked if he knew about how long they would take, I had to pick my daughter up from school-"military move and don't usually have nice furniture so we should be done quick". After all we had been through I just wanted my stuff clean so I could unpack and have a house again so I ignored it. At the house while Jerome was wiping down his first piece of furniture he said "oh, it's not bad, you see dirt and freak out and call and complain and when you calm down you see its nothing". I told them not all the dust was visible but there was plenty that was. So after wasting time picking them up, dropping them back off and having them in my house I still had to reclean the furniture the "professional" Jerome was supposed to have cleaned. The gentleman from Humboldt cleaned perfectly and I didn't have to touch those pieces but since he took his time and did it properly it was 4 pieces out of 12. The ones I recleaned from Jerome had dust on the sides and bottoms, he didn't put any effort in apparently. I called Humboldt and they offered to send this guy back out! I said I didn't want to waste my time or have him in my house again, besides I had to clean most of it over the weekend so I could put clothing and items away. A manager was suppose stop call me back but it has now been 4 days and NOTHING from them. So much for "you get what you pay for". They are extremely expensive and left my furniture dirty-after we paid over $5,000 to have a company clean it.