Hutchcraft Van Service, Inc, Normal IL

By far one of the worst experiences. The moving coordinator moved the loading day on the morning the packers were scheduled to come. Packers were supposed to be available for 2 days but only wanted to stay for 1 day. Upshot was that I had to fire the company and delay our move until I could find a more reputable company. The agent that did the in home estimate was completely out of the picture and was not even aware of the changes. As a result you are forced to deal with a "moving coordinator " who you have never meet and couldn't care less about your needs.

Filled out there online form and heard back from Julie very quickly. Spoke to her on the phone and sent the inventory list she requested. Waited a could of days but never heard back. Called and left her a message, but I never heard from her again.

Thank you for the ease in hiring help to unload my UHaul. The movers showed up on time and did a great job communicating and working with me. Again, Thank You for help!