Hutchcraft Van Service, Inc.

DO NOT USE THIS COMPANY!!! They are unprofessional, and dishonest. We had someone from the company come out to give us an estimate about 3 months before we moved. He told us it will take 8 hours to move our belongings over a distance of 35 miles. He put an estimate of 11-12 hours to allow for any incidents. When the movers arrived, they had a smaller van and no boxes. It took them 2 days and 2 trips(16 hours instead of the original 8 hours we had been told). We had to sleep on air mattresses because we had planned on a single day’s move. The coordinator of the move, Julie, told us we had received an email stating the move will take 14 hours and 2 days. She also insisted we should have stayed home to “supervise” the move. She was rude, unprofessional and a liar.When I insisted we had received no such email and for her to resend the email, she said she had mistakenly told us that because she confused our last name with another clients! Very fishy statement right there. They ended up charging us 110% of the estimate for the move. I think they try to lure you to choose their company with lower hourly fees and time estimate and then cheat you in the end. We had another company make an estimate to move us in 6-7 hours at a higher hourly fee but we did not choose them because of the offer Hutchcraft made. The movers themselves were professional and courteous. The corporate company, Hutchcraft, is horrible. Sharing my experience so other people will know what to expect!

Overall, an excellant move. Very competitive pricing, great folks to deal with. From the packers, the loaders, the over the road driver/supervisor, to the crew who unloaded the furniture in Texas, a 1000 mile journey was completed without anything being lost or otherwise damaged. We'll done.

Our move back to Idaho was a god experience. Roosevelt was awesome and quick. All of my questions were answered and very informative. Julie was awesome as well and helped me get a better understanding of everything. She was patient and knows her stuff.