199 Mount Hermon Rd Hudson, NC 28638 USA
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Always on time and ready to help move our clients in and out of their projects. Taylor and his team deliver what they promise! Literally!
Very polite, honest, and professional. Couldn't ask for more.
They charged me over $800 to deliver 20 inset cabinets which were wrapped and boxed impeccably. They were sloppy and rushed and didn't have the proper equipment to offload. In & Out damaged 3 cabinets (inset frames - which the doors don't hide) so I had to have the cabinets remade (at my expense) which took another three weeks. I was livid. NO call backs, no communication. I hired a different moving company. The other company is professional and careful and now my main warehouse/ mover for my business. They only charge me $200 for deliveries.
This is an amazing company. I wish I could give them 10 stars! I ordered a bedroom set of furniture from an online furniture site, which we will call Company X, and they completely butchered my order from start to finish. I have never been more disappointed and infuriated by a company in my life. In & Out Moving & Delivery was just the White-Glove carrier that Company X used to deliver my order. After literally 2.5 months of trying to find and get my furniture from Company X, when I had been promised that I would receive the furniture in 2-4 weeks, I finally demanded they tell me the name of the White-Glove carrier, which I learned was In & Out. It took only 1 call to In & Out to learn everything I needed to know about my furniture. Not only did they give me every answer I needed, but they had taken the initiative to REPAIR MY DAMAGED ITEMS THEMSELVES. Guys. I didn't pay In & Out a dime, they were just my carrier. But they saw that my items were damaged, Company X could not/would not get replacement items in, my items were just sitting in their warehouse and they FIXED EVERYTHING THEMSELVES so the damaged items looked like new! I repeat, I was not even a paying customer of theirs, but within 1 week of speaking to them, my items were loaded onto their truck and delivered to my home. The men who delivered and put together the furniture were extremely professional, efficient, and honest. I'm only sad I didn't try to contact them sooner, as no doubt I would have had much better luck than beating myself over the head trying to get anywhere with Company X. This level of customer service goes far above and beyond professionalism into the realm of legendary. My family has a huge move coming up next summer and there is absolutely no doubt in my mind who I will be calling first to be our moving company. I am so grateful to them and reassured to know that there are still good people and companies out there - In & Out being high on that list!
Taylor, Kassie, and his crew are top notch! My family used In & Out Moving & Delivery for a recent move to Boone, NC. Probably the best money I've spent on the move. The guys worked fast and were extremely professional! This business and their dedication to quality is a MUST when moving.