4317 State Route 48 North Lebanon, OH 45036 USA
Claim your business to:
Get my free quote
Enter route details for best prices
Very courteous, quick, professional, would highly recommend.
Best Moving Experience ever !!! Have used them 3 time in the last couple years.
If no stars is an option.. . .Kendrick Moving gets no stars!!!! I booked a job for a weekend at 9:00 am. 9:15 no one. . .9:30 no one. At 10:00 am I sent my husband to the new place to see if they showed up there. I called the office 3 times, but they have NO ONE manning the phones on Saturday. So first thing Monday I called and spoke with the "ladies" in the office. When I asked what happened the only response was we have you on the schedule for next weekend. No apology was offered, no sympathy or suggestions on how can we help or" is there anything we can do now" was ever spoken. I work in a the customer service field and I felt like these "ladies" just work for a paycheck not for the customer. After being told three times that I was on the schedule for next weekend, I said well Mary F'd up (but I said the whole thing). Their response was you don't have to use that language. I said have a nice day and hung up. Not sure if they will take me off the schedule for next weekend, probably not, because they don't know how to run a business!!! I don't leave many reviews but felt compelled to leave this one and I will tell everyone who will listen - DON'T USE KENDRICK MOVING!!!
I had so many boxes packed and ready to go for this move, when you say "move everything in this room" I would assume one would move everything in this room, they didn't, left boxes. I told them about the washer and dryer, they didn't move it. When they got to my new house I said washer and dryer go here the older gentleman told me " you did not have a washer and dryer" I told him yes I did I told you about it. He rudely told me no you didn't, then finally the two younger movers (who were friendly as all get out) said she did - he got all kinds of ticked off at them too. The things that got moved and didn't get moved are astounding at how they made their choices. Normally I would have calmed down and not have said anything but after a whole week I am still upset. everything was clearly labeled with stickers and color coded on where to go in the new house, honestly the two younger gentlemen that moved me had it just been them would have gotten a four star review but the rest of the team leave a lot to be desired from a customer service aspect.
Could only take check and completely forgot to move our washer and dryer. Let alone the boxes and other items that needed moving from the open closets.