5405 Bandera Rd #129 San Antonio, TX 78238 USA
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This was by far the smoothest, easiest move I have ever experienced. The crew was professional, lighthearted and friendly. They carried all my things with care, and I could tell that it was more than a job for them - they also made sure I was secure with the move and not stressing, making jokes and conversation. 10/10 would recommend and hire for future moves - thank you again!
Holy cow, the damage to our belongings is incredible. We used brand new Home Depot boxes, half were their "heavy duty" and, well, have a look at the pictures. It is so bad, it looks like someone did it on purpose. I've only looked at half of the boxes so far, but I can't believe what I'm seeing... I tried to contact Jackson Movers (Mike and Chad were managing my move), neither called back or emailed. Moreover, Mike lied to me about their being a "full-service" moving company. The people that delivered our property told me they didn't work for Jackson Movers at all. The person in charge of delivery, JR, also tried to convince us that he couldn't get the truck into our neighborhood so they'd need to charge us an extra $750. When we told him other moving vans had been in there, it became $600, then $500, then I showed him a picture of another van parked in front of our property and he finally relented and drove the truck in. He still insisted on another $150, and everything had to be in cash. (Mike told me we could pay by credit card in advance, or with a money order on the day of delivery, but delivery guy would only take cash.) I had to ask this guy for a receipt for the additional $150, and he wrote that that charge was from the people picking up our stuff, not him. JR must have told me 50 times that nothing was his fault and that he was super amazing. He also reminded me several times that there was no need to check if all the boxes were there. He'd already checked. B.S. I've done 3 transcontinental moves in the last 10 years, and 7 long distance moves before that. I have never seen anything like this. It sucks when they have all your stuff hostage.
Quick and easy move! Guys from Pure moving made it so simple for me from the moment I called them till the move was finished. Movers was very fast and professional, polite and respectful. All my furniture got to the place safe and they even advised me on how to arrange furniture in a new apartment! Best service! Highly recommend!