Jacobsons Moving & Storage, Inc.

I have relocated 7 times in my career and this company is by far Jacobson's is the worst Moving & Storage. First they make proclamation about having years and years of industry knowledge and bamboozled my secretary into thinking that we should get 3 guys to move vs two. There was only one guy sent with experience in moving, one had 3 weeks on the job, and the third worker had less than one week on the job. I had 750 cubic feet of space to load in and that took them 5 hours. When my secretary called to complain to Jerry she acted like she understood why we did not feel compelled to have to pay for the 3rd person at their recommendation as I was essentially paying for his on the job training as he was hardly self directed. Jerry said she would pass this on to the owner Patty. When my secretary spoke with Patty she stated that time was normal and everyone gets mandatory training. She informed my secretary that she would call me directly given my complaint. I never received a return phone call from Jerry or Patty. This is highly unprofessional, shows no integrity, and they have no intent on fixing any wrong doing or will admit to any false proclamations on the service that they provide through advertisement. My advice to all KEEP YOUR MONEY and load with a neighbor, which took he and I less than 2 hours to load 500 cubic feet of space.

Excellent service for a fairly difficult move. The crew did a great job, nothing packed was broken, and they delivered and unloaded within a tight time frame! Pati (owner), Tyler (crew chief) and Cody and Caleb ( crew) were solid and easy to work with! I recommend them highly!

I've seen some of the negative comments out there and just wanted to say after my move they get a perfect score from me! So I called many places in preparation for our move which happened the day before thanksgiving this year. Everyone was friendly and professional, and they came and completed a walkthrough to give us an accurate estimate. When the move happened, three friendly and efficient young men moved all of our things for us. They took great care with everything (blankets wraps around wood and plastic over all of our furniture) and nothing was scratched, broken or even dirty after they were done unloading. I will definitely hire Jacobson's Moving in the future, and I hope others do, too.

Great company who cares about you and your move! Prompt and friendly to say the least! Would recommend hands down!

Over priced