112 N. Benjamine St. Durham, NC 27703 USA
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I have had help with moving everything from heavy furniture to small household items. I can’t express how thankful I am for their professionalism, kindness and responsiveness. I got help with moving from 2 different locations more than 80 miles to a 3rd location. When I called suddenly with a request for a sudden need to change 1 of my moving days he was quick to make accommodations within a day. Items were placed exactly where I wanted them. I wasn’t even present to help or direct them where to place items but because of effective communication and listening to me everything was exactly where I wanted it. Nothing was damaged and my items were in perfect condition!! Thanks again for making a move have ZERO stress!! I have recently moved 3 times and this was the BEST experience!
Having used JE Ladd and Son's services on a few occasions in the past, I can't speak highly enough of this family-owned, local company. The team was timely and courteous, and they got the job done efficiently as well. In fact, they were so efficient that they finished one of my moves quicker than expected, yet they adjusted the charges lower to reflect the smaller amount of time. It reflected a level of honesty and integrity which is not something I typically see out of moving companies. Additionally, they took responsibility for not damaging any of my items: even when some crumbling rubberized wheels on an old stage box, surprise surprise, crumbled a tiny bit further, they not only apologized (for something completely not their fault - those wheels were flakier than a croissant), but they also offered to replace the wheels! You simply don't see that level of responsibility and integrity these days, and I think that JE Ladd & Son being a family company goes a long way towards doing so. I wholeheartedly recommend this company, without reservation, which I rarely do, and I think you'll find yourself happy with their service if you choose to work with them.
I can't recommend JE Ladd enough! From start to finish this was the smoothest move I have ever had. Communication with the company to organize the move with Cameron and Jay was straightforward, honest and easy. And the crew that did the work, Stevie and Tony, were OUTSTANDING! They were professional, kind and fast. And I have never had movers be so careful with my possessions! I will definitely use this company for future moves.