J.H. Bennett Storage & Carting, Inc.

The people are honest and timely. Movers were respectful! However, several of my belongings were lost in my move, and while they sent me a check to cover the value, I am constantly finding new things that I realize are missing.

We used this company when when we moved three years ago, they were wonderful, everybody was so friendly and helpful! I even wrote such a great review that they used it on their website. But, we used them again last month and I can not say enough bad things. Tom, who was arrogant, came to do the estimate and didn't get back to me until over a week later when I finally called. I was set up with Jackie, who my moving coordinator, she was nice and I'm sure it's not her fault, but everything I asked about was always met with a no. Everything is their way or the highway, including the times of pick up and delivery. Forget that you're paying over $4000, you wait on them and do as your told. I know they have their own schedules and things to do, but let me give an example. On delivery day, they told us we had to move our closing up from 11 to as early as possible, we moved it to 10 as that was the only time everyone was available. So they asked if they could get into the house earlier. We had our realtor go to the house before the closing (we weren't available til 9:30), so he went to meet the movers at 9:00. Well they never showed, we got to the house for our final walk-through and they still weren't there. We go to our closing and come back and STILL not there!! They finally showed up a few minutes later. But the worst part of it all is all of the stuff that went missing during our move. Our vacuum cleaner, a brand new bag of 36lb dog food, three baby gates, a diaper pail, our garbage can, shovels, brooms, my dad's tools and drill set, three boxes of food, etc. all totaling over $600. I filed a claim with the company, and they have denied it saying I signed the paperwork that all had arrived. So my advice to anybody using them, MAKE SURE ALL OF YOUR STUFF IS THERE BEFORE SIGNING ANYTHING!! Count your boxes, anything not in boxes to look for!!! And my best advice is use anybody but this company!!

DO NOT USE THEM! They lost a very valuable rug of mine. It belonged to my grandmother and was a very loved reminder of her. I moved from Arizona to PA. and the rug was lost somewhere. They would not help me file a claim or answer phone calls. I wrote the main company and the AZ company and got no help. I have pics of the rug and I also hired a lawyer. He got no help either. THEY WILL STEAL FROM YOU!