900 S Sunset St Longmont, CO 80501 USA
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Had a horrible experience with this moving company. They were hired to move us, but we had a change of destination on the date of move, instead of taking it to their storage facility (the distance was approximately the same). The movers said they could not get a hold of their supervisors because it was a Saturday. I called the corporate line and they tried to get a hold of the supervisors and could not; although they got a hold of two other people in the company at different locations who offered to help. I said as long as it was delivered Tuesday I was good, and the movers were asked to hold the truck and not unload it. Messages were left; corporate was contacted; I thought everything was good. Tuesday morning they did not return my calls (this location), and we had to head over to the office. The truck was already unloaded!! Nice way to make some extra bucks!! The manager, David, was rude and extremely unfriendly to me and just stated they were not open on weekends and gave no further comment. If they aren't open on weekends, why do they have workers out? What would happen if a worker got injured; how would they get in touch with a supervisor? This made no sense to corporate or anyone else. I did find the manager of the Denver location to be quite the opposite -- friendly and good customer service skills -- he called me back on Saturday and profusely apologized, so it does not seem to be a company-wide issue, but just this location. Now I'm getting a 1740 bill on top of an already very high bill from this company. Not happy.
Our family has moved several times over the years and had experience with many moving companies and their services. The Johnson Storage crew that uncrated our belongings were the best we’ve seen. They were professional, friendly, and pleasant to be around. Would definitely consider them for future moves!
We recently used Johnson Storage & Moving when we relocated from a large house and shop to a large house - it took 3 truckloads and the better part of a week. We were pleased with Emma, Kirk, and Isaiah - they were personable, efficient, and flexible. They were gracious when we needed to make some changes to the things that needed to be moved around in their storage area. We definitely recommend this business.
I arrived in CO after a week-long drive across country, only to find that the closing on my new home would be delayed a day. We had scheduled delivery of my household goods for Thursday, but I could not receive them until after closing on Friday. The driver, Richie, kept in touch with me by text and made sure he was there at the first possible moment we could schedule. From the driver to the unpacking crew, all were professional, polite, and on time. The unpack was accomplished in record time with minor bumps and scrapes only. My treasured family furniture made by my father all came through the move without a scratch! I especially appreciated that the unloading crew helped me check off my items by calling out the numbers for me, and they were very careful to put things where I asked them to go. I am extremely satisfied with my move across country with United Van Lines & especially Johnson Moving and storage in Colorado! I highly recommend them!
The team did an excellent job moving my property into my new home. It was cold, icy and snowy. The team talked through the safety aspects of the job. As a result, no one fell and no furniture was dropped. There were some tight fits that needed negotiation. Again, the team talked it through and made the furniture fit through the openings. The team was polite, careful and fun to get to know. I highly recommend this group and I know I'll be calling Johnson Storage And Moving for my next move!