Kent Moving & Storage

Kentwood
3.4
based on 8 reviews
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Contact Details

4195 East Paris Avenue Se Kentwood, MI 49512 USA

(616) 532-00**

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Kent Moving & Storage Customer Reviews
Anuj Maloo
01/10/2019
Review:

Beware of this company. Gabe Tagg is one of their representative and on the surface he seems like a very pleasant person. However, they all are truly thick-skinned people who will be very courteous to you to get your business. Once they get your business, they do not help you out in any way. I learned this the hard way, when in moved out of Michigan and used their service. I was told by Gabe that the quote given to me includes packing, loading, unloading, unpacking and cleaning everything. First off, I had to fight with them to get my stuff delivered in a timely manner (for which they charged me extra). Then when the driver unloaded everything, he took of without unpacking and cleaning - this was not part of the quote. When I reached out to Gabe, he said he missed including that in the quote. On previous occasions, he had given me plenty of assurances that my quote includes the whole service package. Also, I have a glass top dinning table, and after unloading, they were supposed to send someone else to unpack it and its been 3 days and no one has showed up. Very deceiving people. Please do not work with them. They might be a little on the lower side of all the quotes you get, but they will burn you. Do yourself a favor and go somewhere else. These guys are a bunch of lairs.

Mary Jo Doering
06/07/2019
Review:

They were very friendly, but very scattered. Did not safely pack our stuff. Need supervision

JOE DUNHAM
11/02/2019
Review:

Worst move ever. One younger guy and two Walmart greeters for a crew. Took twice as long as long as it should but on the brighter side my daughter got to learn a few new words as the older guys bickered. Do not use this company unless you want to pay 40% over what it would cost with a good company. call to complain and they are quite happy to tell you, "Sorry but you just got screwed." I am only giving them one star because apparently you cannot post a zero star review.

Benjamin Rottschafer
13/09/2018
Review:

Having worked for a moving company in the past, I had strict requirements on the number of crew members and trucks I wanted for the job. Kent Moving and Storage was happy to meet those requirements and moved our 4BDR with 2 trucks and 5 guys. This allowed for more of a fast flat load verses packing evey single inch of a 26'. The move flewby and we were loaded and delivered in 1/2 a day. Team lead was professional and communicated well with his guys, even training the younger kid as to why they packed the truck a certain way, or wrapped something before they moved it. Very professional crew, I was very happy with the whole process.

ray breshears
28/07/2018
Review:

These guys were quick, efficient, and professional. Rates were fairly affordable as well. Great bunch of guys.