La Rosa Del Monte, Bridgeport CT

We were hesitant after reading so many terrible reviews, but we have to say that we are pleasantly surprised with the cost and service provided by the employees in the Bridgeport office and also in the Puerto Rico office. We shipped a couple of fragile items and took great care on our own to make sure that they were packed to our satisfaction. The pickup crew was quirky, but friendly and they efficiently wrapped, tagged and picked up items at two different locations. We also dropped stuff off at the warehouse, so we were concerned that all of it ended up being shipped/arriving at the same time. The office crew went through the entire list of items with us and finally gave us a price for shipping it all. This was the only part of the process that was hard to plan for since we didn't have a good estimate beforehand of what it would all cost. That said, the price was reasonable for our very large shipment and we were told it would take 6-8 weeks to arrive at the port in San Juan and that once the crew in San Juan received the shipment at the port they would call us to set/up delivery. Six weeks later we called the office and were told our shipment had arrived at the port. The PR crew told us that it would take 10-14 days to sort/prepare our shipment for delivery to the house. SInce we wanted to be there to receive the shipment we were also trying to coordinate our travel to be there when the shipment arrived. The PR crew helped us gauge when that would be and the shipment arrived to our house two days after we did. All items were accounted for, none were damaged and the delivery crew was efficient and friendly. Our fragile items included heavy glass doors and countertops, all of it arrived safely. Thank you to Rosa Del Monte Bridgeport and PR.

La Rosa del Monte PR are the worst of the worst. 1 star is not low enough on this guys. Seriously their incompetence and unprofessionalism has cost me time and money.... btw I'm still waiting for my things almost a month and a half all because of them!!

great employees great prices they take the time to pack everything. I loved the serves.