3329 Camp Ground Road Louisville, KY 40211 USA
3329 Camp Ground Road Louisville, KY 40211 USA
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Poor service not professional at all. They were very intimidating. They scratched the wall broke a couple of decorative items. They said it was there word against mine and good luck getting refund. I said I was going to report them and they commented saying this is a nice home and that it’s a remember able place to. Implying he might do something.
They Were Patient With Me! The Price Was On Point! They Work In A Timely Manner! I Was Happy With Them Moving Me! I Had So Much Stuff & Large Heavy Furniture... I Couldn't Done It Without Them! Now I Need Them To Move Me Again In April!
This is the 5th time we have used Larry’s and we are never disappointed. The crews are nice and professional and the pricing is very good as well. I would recommend Larry’s to anyone considering a move; you will not worry about anything!
Would not recommend. The two movers did not work good together. They argued most of the time. They damaged the door trim moving(deep grooves) a sleeper sofa out of the room. Just took longer and was very stressful and I was not the one moving the stuff into the truck
I strongly advise NOT using this company. Look into other movers, pick one of them. I picked wrong and had a terrible experience. Details & TL;DR below. 1. Movers did not call morning of the move to let me know when they were arriving. They arrived after the quoted time. 2. Tried to claim that the street in front of my apartment was too unsafe. Nearly cancelled the whole job. I lived on a rarely used side street. Worker safety is important, even if the threat is exaggerated. However, The way the point was raised left a very bad first impression. The start time was not changed until I complained. 3. The crew leader brought a lit cigarette into my home. At least two out of the three workers smoked on the moving truck with my items inside. I could hardly sleep last night because my bed now reeks of cigarettes. 4. The movers took excessive breaks. One employee literally had his partner and children show up. Aside from bring your kid to work day, the movers just disappeared for a half hour at a time regularly. No items would be moved, then they came to grab one more thing before another 38 minute breather. The two workers weren't organizing the truck either. I could see from my balcony that it was the crew leader arranging the truck while the two workers stood by and smoked. I have pictures. 5. The workers assigned to your move may SHOW UP DRUNK/HUNGOVER. One worker smelled like they'd just left a bar. Even the crew leader was dissatisfied with this employee. The two of them started an intense conversation (shouting) in my home about if drunk guy wanted to leave. 6. You will end up moving items anyway. The crew had disappeared for another twenty minutes and were entering their fourth hour of a two hour estimate. I moved items out of my apartment myself to keep things moving. 7. The crew will make racist jokes. My friend got Chinese food while we were waiting. One of the workers made an offensive statement when he saw the food. That worker had been personable throughout the day, friendly and talkative. The racist joke was an unexpected disappointment. 8. The movers did not use straps when moving my dryer. Nearly dropped it down the steps to my basement. The did not use much safety equipment for themselves, or my items in general. Also, red streaks were left on my old apartment's walls. And my roommate's bed frame was damaged. 9. Your move will take much longer than expected. I used a different company (Cardinal Moving) a few years back. For a harder move. The crew was only two people, they got the move done in literally half the time without any of the issues mentioned here. I gave those workers a 20% tip, each. The first company's bill was still less than the base amount at Larry's. 10. The workers will not give you their supervisor's contact information. I asked for a number to contact in order to talk about the service. The crew leader pointed to the company's main number on his shirt. The moving crew that came caused more stress than the character limit will allow. I wanted to list a variety of the issues so that other people won't be tricked like I was. The office workers at the company are so nice, don't be fooled. I had every expectation of being satisfied with the service. I sincerely regret leaving such a negative review, but I feel obligated to warn others away. TL;DR STAY AWAY FROM LARRY'S MOVERS