Lynn Moving And Storage, Inc.

I recently used Lynn Moving and Storage for a move from Lexington, Ky to Louisville,Ky and they were awesome. The crew was on time and ready to work. They definitely exceeded my expectations. I had a lot of antiques and they made sure that they were packed and loaded properly so none of my stuff broke. The office staff was very pleasant to work with and they made sure all my needs were met during every step of my move... I will definitely be using them again!

One year and one day ago I had the worst move experience of my life. Half the moving crew was rude, swearing at us, they didn’t wrap my furniture, ran out of supplies, and loaded the truck improperly. The last of my items were just thrown into the back of the truck without being inventoried. The amount of damages I had on the other end was unreal. I believe some damages were done on purpose out of rage and frustration (a hole in my bookshelf matches the head of a hammer perfectly) and a lewd drawing of a male reproductive organ was on my chalkboard. The operations manager arrived with just his 12 year old son to unload our things. Our boxes were packed without care or rhyme or reason. Horrible experience. Adam was fantastic. If he is on your job, he will work hard for you. He is the best thing this company has, if he still works there.

WORST MILITARY MOVE EVER! Driver drove my HHGs across the country without a valid license and admitted to wrecking three times. I was continuously lied to by the general manager Alec Stevens who claimed that his driver was so incompetent that he drove 4 hours in the wrong direction and that's why he missed my delivery date. I think he stole that excuse from the movie "Dumb and Dumber." My shipment finally showed up 10 days late with about 70% of my stuff either damaged or completely ruined. The driver of course couldn't get on post so I had to find another driver to drive the truck on post for him. Alec Stevens lied constantly about the location of the truck and whenever I would catch him in a lie he would either blame the driver or said he misspoke. Apparently the truck broke down three times on the way out here but I am really not sure if it ever did. The driver of my shipment at one point left the trailer unattended in Mississippi and drove the semi back to Louisville KY before returning a day later to pick the trailer back up. As long as the current management is in charge avoid this company at all cost! The worst management of a company I have ever seen!