192 Cosey Beach Ave East Haven, CT 06512 USA
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My move today was perfect. Everything shrink-wrapped, carefully handled, they were on time, and everyone I dealt with in this company has been such a pleasure to work with. We had to move quickly, under some stress, and these folks were incredibly understanding. I recommend them completely.
My experience with this Company was "HORRIBLE AFTER THE FACT:". Moving was scheduled for Fri 8/1- was pushed back to 8/2 at their request. They came in Sat. removed all the boxes, box spring and mattress. lil knick knacks here and there. The main reason for me hiring professional movers was because the bedroom set is an Italian glass and mirror king size which I specifically made it clear on the phone when I did my inquiry. I was told I had nothing to worry, that's what they do. Instead they left all the big bulky furniture behind like my BR set, dinner table, and a 5 pc. wall unit promising to return Sunday at no charge because that furniture required a better truck with traction. Paid them in full that Sat. Sun meeting time was at 9am. NO ONE SHOWED UP NOR DID THEY CALL. I spent the entire day calling and leaving messages. No one gave me the courtesy of returning my calls. To this day 08/7/2014 no one from the office has called to excuse themselves. They also put a big gash tear on my brand new leather love seat that still had the sales ticket hanging. They took pic and promised it would be taken care of...I will never use this Co. nor will I recommend that you would either. I had to hire another co. to come pick up after them.