1205 S 15th St Philadelphia, PA 19146 USA
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Mambo was recommended by 3 of my friends who moved recently. They're great - they are friendly, fast, careful, and efficient. We moved during COVID-19, and they were careful to protect themselves and us (masks/gloves, sanitizing the truck between moves, providing hazard pay to their employees). Thank you Mambo!
Full disclosure, there are two components to take into account with Mambo Movers. First, the movers. They get the job done and things dont get broken. So thats nice. However, there is a second component. Billings/Corporate. Specifically, they will milk the clock. They are the only moving company that refuses to provide quotes, and theres good reason. They will make a 3 hour job take 5-6 hours. If you call up corporate, you are a making a mistake. The office manager, Serge, decided to berate me as he is the moving expert. He said that my pregnant wife and I should be thanking him so kindly for agreeing to service us (amazing during this pandemic that he thinks its a honor to the customer to have him allow us to pay him). He complained about how they only charge us 152 an hour, but have to pay 3 workers hazard pay totally 18 per hour, thus Mambo is losing money! (simple math shows that 152 - 3x18 is actually 98/hr profit, so even with expenses, me thinks they arent losing out). And, worst of all, during the stressful time where they were just racking up bills, Serge had the audacity to tell my wife, if I call the office, they are dumping all our stuff in the street and driving off. Avoid at all costs. There are dozens of other moving companies. Get quotes! Mambo literally is the only one that refuses. Especially at this time, because Serge has instructed the movers to literally wrap every single item, multiple times over. They spent about 2 hours moving and 4 hours wrapping! And if you have to deal with Serge, run. We don't plan on moving again anytime soon, but when we do, I can assure you we wont be going with Mambo and it is almost entirely due to the unprofessionality and attitude of Serge. Sadly, we should have taken notice of quite a few other negative reviews and complaints with the BBB. And the best one of all, is Serges way of compensating for being rude and unprofessional....no joke....is to offer 10% off the next move. What a mess.
Best movers. Another great experience. They have moved my home and my office and it's always been great service.
Just moved with them this week—they were prompt, efficient, and careful with my belongings! Highly recommend!
These guys were GREAT! I was in desperate need of help to move my couch in. It wouldn't fit through the front door and had to be hoisted through the window to the second floor. You do need to pay the two hour minimum but it was honestly worth the relief I felt. They were very organized, communicated so well with each other and did it FAST. They even stayed to help assemble the couch and move around some furniture. I WILL use these guys again and I highly recommend them.